The Arlo doorbell was an easy straight forward install. Follow the steps and it connects to your home WiFi easily. The picture quality is good to above average. I wish it was 4k, but I don't think they make one yet. Sound quality is good, but there is a bit of a lag between the time you talk and the time they can hear you. This may have something to do with my WiFi strength. The brightness with the night vision is great. Since it's hardwired to my doorbell the is no battery to replace. All in all it is a good investment.

I am extremely pleased with my purchase of the Arlo Essential wired video doorbell! I did quite a bit of research before purchasing this product. Price was a factor, but quality and available features made the Arlo Essential the best choice for me. The kit includes everything you could possibly need to install your new Arlo doorbell the right way. The instructions are great also. The only thing I wish Arlo would mention is that the battery within the doorbell may need overnight to recharge in order for the light to begin working. I was a bit nervous about it, but I read many of the links on troubleshooting and discovered that others had the same issue. And to my joy I woke up to an illuminated doorbell early the next morning. The doorbell has performed excellently since installation. The video is wonderfully clear, as is the sound. I linked the Arlo to my smart hub and to my smart speakers and displays. I get a clear "there's someone at the front door" every time the button is pushed. And of course were notified on each of our smart phones when someone or something comes in view of the doorbell camera or if someone presses the doorbell button. The 180° view and package detection are two of the other cool features that made my decision to buy the Arlo Essential over the other brands. The expert reviews also state that the "bubble" effect of the camera is much less prevalent on the Arlo. I'm very pleased with the view that I'm getting from it. Most cameras and doorbells have the ability to select zones of sensitivity, as does the Arlo. You can even customize your alerts based on your preferences, which is really convenient. There's an alarm feature to deter suspicious persons, and a quick dial 911 button in the app. This app and video doorbell are packed full of great features and performance. I love my new Arlo Essential wired doorbell! Update: It’s been over 1 1/2 years since my purchase and the Arlo Essential Video Doorbell has been great! We just noticed that due to weather/Sun the black border around the faceplate has cracked and bubbled. I called Arlo Support to see if they were able to send a replacement black border, but they said that they didn’t have replacements for this type of issue. I told them that the doorbell was out of warranty and I would be willing to pay if I could get the damaged front replaced. The support individual was super nice and said he was willing to see if the support team would consider a one time courtesy replacement for my damaged doorbell, even though it was out of warranty. Arlo is awesome! They are sending a new doorbell and all I have to pay is shipping! Now……that’s great customer service!

The good:1. Good video quality.2. Easy mounting and setup.3. Notification includes snapshot of what triggered motion sensor sent directly to my Apple watch.The bad:1. Quite expensive compared to alternatives.2. Paid subscription required for saving video to cloud ($15/month for 30 days 4k cloud recording or 10/month for 2k cloud recording. By comparison, Wyze gives you 14 days cloud recording for free).3. Beware the 3 month trial subscription that comes with it. Nowhere does it say "free." I discovered that it is a 3 month trial - that you pay for! and at the end of 3 months, apparently, I guess, you get to decide if you want to CONTINUE paying? I'm only 3 weeks in now, so I'm a little curious what will happen at the end of three months. I suspect they just keep charging you. [UPDATE: Reading other reviews, it seems that the 3 month trial service is free? Not sure why they charged me, but I am done fighting with them and I will just cancel]4. Apparently, if you have an Arlo Video doorbell and an Arlo hub or base station, the doorbell must be connected to the Arlo hub or base station, not directly to Wi-Fi, for the doorbell to ring a conventional chime. [UPDATE: this is not true. The doorbell will ring the chime connected to either Wi-Fi or base station. I discovered my doorbell transformer was under-rated for this application, which caused my original problem] And that leads me to customer service..5. Customer service is horrendous!!! Can't stress this enough. Here is what I am currently going through:I ordered this 2 camera system and an Arlo doorbell at the same time. The doorbell arrived first, so I installed it. Worked great. A few days later the 2 camera system arrived, so I installed it too. Worked great too.A few days later, I discovered that the doorbell was no longer ringing the mechanical chime. Doorbell worked fine when it was the only Arlo device and it was connected to Wi-Fi. After using it for a few days, I added an Arlo base station with 2 cameras. The doorbell was still connected to Wi-Fi and it stopped ringing the mechanical chime.I read somewhere, I though in one of Arlo's documents but maybe not, that if a system has a base station, the doorbell must be connected through the base station or it will not ring a chime. Well, that's annoying! So, I deleted the doorbell from the Wi-Fi and added it to the base station as directed. It still did not ring the chime. So, I deleted it and tried to add again but I can't. Now I am unable to add it to the hub and I am unable to add it directly to Wi-Fi. The doorbell is not discoverable, as if it's already connected to some system but it's not.So I went from having a working video doorbell to a doorbell that would not ring the chime after I installed the base station and 2 cameras to a doorbell that does nothing. I feel like I'm of average intelligence and somewhat tech savvy. I can usually get most things working. Why can't I figure this out??I went to Arlo support for help. I searched all Arlo's relevant documents. I searched google for any assistance. I tried all the troubleshooting tips and tricks I could find. No luck. I want to call someone and start shouting. There is no phone number to call; there is no email address to ask a question; you have to submit a trouble ticket from the Arlo app. So, I did.After 3 days, I received a response from Arlo suggesting that I try some of the troubleshooting aids that I had already tried. I am losing faith in this company very quickly. The response also asked for lots of information including proof of purchase, screen shot of internet upload/download speed, and screen shot that the device really is not installed on my account. I answered all the questions and provided all the information requested. The app only allows 1 attachment, so I attached my sales receipt and had to send the screen shots separately. Odd, why would they tell me to attach 3 things but only allow one attachment? I am questioning my own sanity in purchasing this company's product. I pressed save, and the app crashed. I lost all the information I typed in. I am now losing my will to live. So I redid it all, saved it to a Word document, pressed save, and the app crashed again. Third try: I copied my information from Word, pasted into Arlo support, pressed save - success! Hooray! Small victory in actually sending my request for service.I am now waiting 3 days for a reply that I expect to be totally useless and unhelpful. Wait, there's a weekend included, so maybe I'm waiting 5 days. Either I will get this stupid doorbell working in the next week or I will return everything and buy something else.Update to follow.UPDATE: I have now been in contact with Arlo 5 times over the last 3 weeks. They have been sending me very similar messages with minor additions or deletions to the troubleshooting tips and tricks. I have dutifully complied with all suggestions. I never got the doorbell connected to the base station, but it did finally connect to Wi-Fi again after about 30-40 tries, no exaggeration, just doing the same thing over and over. Also, I discovered that my doorbell transformer was under-rated for the Arlo video doorbell, which caused the original problem of not ringing the chime. It needs to be 16-30V. Mine read 15.6V - I assume just enough to ring the chime when I first installed the doorbell, but not enough to sustain. So, I replaced the transformer and now I've got a working video doorbell again. However, it is connected to Wi-Fi, not to the base station. I really would like to connect to the base station to record to an SD card and to eliminate the bandwidth used on Wi-Fi. My fifth and latest message to Arlo included the question, "I am reluctant to delete the doorbell from the Wi-Fi to attempt connecting to the base station again because of all the trouble I had connecting it at all. It honestly took about 30-40 tries.So, if I do disconnect from the wi-fi and can never get it connected again, what recourse will I have?" Awaiting response.UPDATE-2: After about one month and eight replies to-from Arlo support, video doorbell still cannot connect to Arlo Base Station. Arlo support’s final determination is that my internet service is too slow to connect the doorbell to the base station. They want me to upgrade my internet service and try again. I’m not sure I believe that. If it is the case, then I don't understand why I wasn't told that one month and seven replies ago when I sent my first internet speed screen shot - could have avoided 20-30 frustrating hours of failed attempts to connect the doorbell to the base station. Also, based on their numbers, my other cameras would not work, but they do. Why would my internet connection prevent a low bandwidth video doorbell to connect when two higher bandwidth cameras work with no trouble?I am not in a position to upgrade my internet connection at this time, especially not as a troubleshooting aid that may not help. I prefer to cut costs, not take on extra costs. Following that intent, I will now cancel my Arlo subscription. Anticipating any potential future problems will not be supported, I have no reason to continue subscribing to any Arlo service.So, my goal here is to warn everyone to do your research thoroughly. Otherwise, you may not enjoy all the features that make Arlo systems so expensive. I now know that I am not knowledgeable enough to have asked the right questions or to have conducted the proper research to ensure that an Arlo system fits my need. I could have saved hundreds of dollars by purchasing a competitor's system that would have given me the same reduced features that I get from my current Arlo system.Also, beware Amazon and other places advertise Arlo as compatible with Alexa. From what I can tell, it is NOT! There is no Arlo app for Kindle Fire. There once was but it is now defunct.In all, this was a very expensive, time consuming, frustrating learning process.

I struggled to install it for a month and I even contacted their Help centre - I still couldn’t install it. I did everything including separating my WiFi and installing new router. It is now money down the drain. Don’t buy it.

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I struggled a bit to find the power adaptor but now that it is all setup it is really really good! For the price you can't get anything better!

I had bought the wired one (AVD1001) first since I had a working doorbell but the voltage in my transformer was not sufficient. Rather than finding, buying, and installing a new transformer, I bought this model. It works like a charm! It even charges the battery with my low (8V) doorbell transformer. No need to ever take it off and charge it which is WONDERFUL! Integrates easliy with Alexa and with my arlo base. Announces on my Alexa speakers that someone is at the door and I also get a a call on my phone.

Edit: 2023There are ones better suited out there. This doorbell is so finicky and hopes off of my network all of the time (I have zero issues with my other devices and work in IT, I know how this works). I am ordering another and running this one over, officially.This was a great product when it worked. Now I just have a really expensive doorbell. July 3 2021 when it was purchased and July 1 2022 when it stopped working. Good one Arlo, I should of just purchased a ring. The motion portion stopped working and it is as though the camera just died. Will contact Arlo support for a refund as this is unacceptable. The weather conditions aren’t bad, and according to the instructions, the doorbell should work normally. I don’t live in a very hot or cold climate so.. I’m confused.