Emily Economos
August 24, 2025
Idk why there’s so many poor reviews! This machine came to me well packaged & perfectly intact. I use the eco cycle and it cleans my dishes amazingly. All I had to do for installation is attach it to my sink. It’s a little bit leaky in my sink (at the connection) I think some teflon tape would fix it.Main issue I had with this: the plastic mechanism it came with to organize the plug & faucet connections did not work. I’m not sure if it’s the wrong one, but I ended up putting a hook up above where I store this machine so that was he plumbing didn’t leak everywhere after use. If it’s not upright the residual water will spill all over the floor.Overall, I’m very happy with this cute little machine. Now I don’t have to do any more dishes!
amazeing
August 15, 2025
Hoses needed tightened every other use. Eventually started leaking from everywhere. There are no obvious blockages and no food in machine. When contacted black and Decker portable dishwasher department I've only gotten voice mail which none of my calls have been returned.
Ruth Brodsley
August 10, 2025
The machine works well and easily. It’s surprisingly quiet other than moments here or there when a setting changes. There is some dribbling of water after disconnecting the hose and bringing it down for storage.Our issue is with the Amazon delivery or the Black and Decker package protection. We’ve now tried multiple machines and every time, they arrive it’s major dents. The first ones were in the front, so we returned it and tried again. This one has major dents in the back, so I told my husband I just wanted to keep it, but we are frustrated that it’s a $700 machine and we are settling with major dents!We may return it and try again. At least now we know we for sure like the quality and functionality of the dish washing function, so that’s good. I wish I believed the next machine would arrive without dents, but I’m afraid it will just keep happening and other reviews complain about the same issue. Black and Decker needs to add more packing protection because I get packages from Amazon and this is not a normal issue.
Customer
July 30, 2025
The cheap plastic piece on back to hold hoses broke the very first time I used it was deliver with a dent in the top corner and I don't live close to a return storeI love that it's very quiet when running
Lefty3213
July 10, 2025
I was worried when people left reviews saying theirs came destroyed. But I was relived to see it come off the truck with NO DAMAGE to the box or Styrofoam on the bottom. The package was delivered via Amazon fulfillment and I would not be happier with how it arrived. This is a wonderful portable unit and extremely light to move around compared to other units. Opened it up all packaging was good. Unit fired right up with NO leaking.
SALLY YOUNG
June 20, 2025
Item arrived on time in perfect condition. Set up was extremely easy. Very easy to use. Dishes come out perfect every time. Well worth the money.
Kellie Felzien
June 14, 2025
Took longer than I was expecting to arrive and then it arrives beat the heck up! See pictures! Not what I was expecting for a $600 product!!
Kyle Hayes
April 20, 2025
I do not know if this is the fault of UPS, Black + Decker, or Amazon themselves and their fulfillment center, but this product arrived destroyed - not once, BUT TWICE.We waited patiently for nearly 2 months for delivery, only to have the machine arrive with significant crush damage to the box. The appliance was either dropped or crushed from some force. The casters on the bottom were shattered, front panel cracked, and the actual sheet metal of the appliance bent and buckled like a crushed can. Amazon was able to sort out a replacement to be delivered through their customer service department - only to have the second one damaged in the exact same way as the first!3 months of waiting and hand-washing dishes, this product is to be avoided until whomever is responsible for such foolhardy shipping measures and a lack of care in product protection. Seems we're not the only customers with this problem - so save your time and money, and DO NOT buy.
Claude P Nolin
April 14, 2025
Apartment living. Single person, excellent unit.
Lisa R
March 30, 2025
The drainage hose has a tendency to loosen. Water then leaks out. For the third time I am mopping up after flood of water on the kitchen floor. The fitting is plastic and I hesitated to tighten with a wrench but will do otherwise I will not use the dishwasher. Maybe I will glue it. Warning do not leave unattended!
James Clark
January 24, 2025
I was hesitant to buy as I read about ongoing damage in delivering by lots of other customers however this is what I needed and there didn’t seem to be an alternative Everything arrived fine or so it seemed it appear the cord was cut but the delivery dolly as the cord is poorly positioned in the packagingI can’t comment on the machine as I can’t use it till I get the power cord replace and you have to go through BLACK AND DECKER to get anywhere and they haven’t gotten back to me
Ana Katia Viana
December 26, 2024
No problem at all. Easy to use, it doesn’t take much space or effort to use.