gradstudent
August 12, 2025
Since I bought this machine this machine has performed perfectly helping me to make lables for my cards. I have used it to make addresses for packages I am sending just amazing. It is so simple to use.
Markus Conifer
August 4, 2025
We bought three of these printers to go with PCO's Check-In system. We've been using them for almost 6 months. The only problem we had is where one of the printers is located with spotty wifi connections. There is no ability to hardwire the printer, so make sure you have good access points near the printer.Pros:- Easy set up on MacBook with Brother's driver- Connects easily with Planning Center Online's Check-In application- Quality design- Prints quickly- Cuts automatically- Large power brick with long cords- Includes printer to USB jack for a printer cable for easier setupCons:- If you have spotty internet, you will need to make sure you set the printers up as Static IP Address- No hardwired ethernet cable option (only WiFI)- It would be nice if it has a display screen when you have an error and for set upI highly recommend this Brother printer for anyone who is looking to do digital sign-in and print sticker labels with PCO's Check-In system!
Reynold Gabriel
August 2, 2025
nice product
Customer
July 8, 2025
Installation was not easy but got everything working wirelessly. Printed a couple of labels to test and everything worked. Didn't use it for a while after that but when I tried to use it again, nothing will print. It won't print wirelessly nor connected with USB cable. What a complete waste of money! I should have purchased the Dymo, which I had used in the past and which had always worked. Waited too long to return the Brother so it's a doorstop. Avoid this machine at all costs!
Queenvik
June 21, 2025
The Brother QL810W Wireless Electronic Label Printer in black is a stellar performer, especially in its wireless capabilities. The convenience of wireless printing is a significant advantage, providing flexibility and ease of use. The printer's speed and efficiency are commendable, making it a reliable choice for electronic labeling needs. However, it would be a notable enhancement if it could connect with iPads through a wired connection. This feature could offer an additional option for users who prefer or require a wired setup. Despite this, the overall performance and functionality of the Brother QL810W make it a valuable asset for electronic labeling tasks, and its wireless capabilities are a standout feature. Highly recommended for those seeking a reliable wireless label printer.
Claudia S.
May 14, 2025
Love this new Lable printer. I have had other Brother products, mainly label makers, and this one is just as nice to use as the others in the past. I have only had experience with Zebra printers before this new one, but they both work great and get the job done.
SJ
May 4, 2025
This printer was a little tricky for me, a not so tech savvy person, to set up, but works great! When you change the paper roll you have to instruct the printer in which paper you are installing but other than that, it’s a great little printer.
Lori H.
May 3, 2025
I use this daily for business and it is amazing!
TBK Pagamentos Ltda
March 5, 2025
Eficiente, bom custo beneficio.
Jay
February 19, 2025
FINAL EDIT: MAC users, you need to manually edit settings for BEST quality. See my text and final comparison photo.EDIT: MAC users! READ THE END BEFORE PRINTING!Can print wirelessly from your PC/Mac or Android/iOS device. The app is a little rudimentary but works just fine.Wish your saved files could somehow sync or be exported between devices (Dropbox? OneDrive?) but that’s ok. There seems to be an issue with graphics, however. Printing detailed graphics to the QL-810W comes out muddied compared to our 5+ year old QL-550. See my photo for comparison. Unknown why this is happening, but have reached out to Brother for comment. The test photo was print from the desktop app at the same time.Overall, the wireless function IS worth it if your workflow includes printing directly from mobile device. If it’s going to be tethered to your desktop/laptop, then the QL-800 is a better buy.EDIT: I’ve managed to figure out more about the quality discrepancy. For some reason, the Mac software installed the AirPrint version of the QL-810W driver which caused graphics to be very unclean with random dots and blotchiness (see photo). After forcibly changing the driver using Mac CUPS (sorry, need to Google that can’t link), it prints BETTER but still not on par with the very old QL-550. Note this has nothing to do with wired vs wireless or paper types. Tested all those scenarios and the result is the same. What you CAN see is that the printed scale of the print is different for some reason between the QL-550 and QL-810W. I can’t find any setting discrepancies so still investigating...FINAL EDIT: Brother was no help, so I dug into CUPS (the print manager in Mac). By setting to “Error Diffusion†and “High Resolutionâ€, I finally got output that is worthy of the upgrade. Note that these options are NOT exposed in the Print dialog box. The quality drop down offers “Priority Speedâ€, “Priority Qualityâ€, “High Qualityâ€. When you actually print, there is only a simple slider for draft/normal/best. Note that even setting to “best†doesn’t give the result in my photo. For comparison, the QL-550 only has “Priority Speed†and “Priority Quality†but also has error diffusion which was used in the print samples.
L Wahl
February 3, 2025
This QL810W works well, much like the QL-710W I have. Wireless setup in Windows was easy.I found the comments / instructions about removing labels when not in use and using a protective strip rather strange and not at all practical - I don't recall any such instructions with the QL-710W. Will not be doing either of those and if it affects the printer negatively, out it will go and I will go to another brand.Overall another very good product.Update: Installation has been a pain - again. I just moved it to another printer. The auto setup for wireless hung, then completed, but would not print. Uninstalling and reinstalling has not fixed it. Way too much time for what it is worth - Out it goes to recycle.. I will look for a used 710 or some other model.Sad.
angel0405
December 8, 2024
I ordered this for use with a Mac. The installation instructions featured the wrong model, but looking the printer up on the brother support site was easy. If you are on a Mac, you will need to download the Brother P-Touch Editor from the App Store. If you are using wifi, make sure to connect the printer using the CUPS driver and not AirPrint, otherwise the software will fail to connect.
OA
December 1, 2024
Tried printing a QR code, worked but the print featuring alternating bands of darker and lighter ink, like a pinstripe