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July 26, 2025
I assembled by myself. Took about an hour. Pretty easy setup. Would have been easier with a helper, but I got it done. Follow the instructions and do it in order and it's easy. Make sure to assemble where you are going to put it or at least move it to the desired location before adding the sand and water. Once the sand and water are in there it is not easy to move. Definitely a 2 man job. It does have wheels, but it is 300lbs of dead weight. I feel comfortable that it will not blow away. It is very sturdy and provides lots of shade. Easy to put up and down. Is a little more difficult for people shorter than 5'8" I would say. The crank is high.
Gregory Geiger
July 23, 2025
I've assembled several umbrellas over the years but this one was a breeze. Very well engineered. It's a pain to get the sand and the water in the base but that is not unusual. I scooped in 2, 50lb bags of sand on each side first then topped of the remaining space with water, which is described in the instructions (sand and water mix to equal or exceed 246lbs.). The molding deign of the plastic base is ingenious and unique. A great feature is it includes wheels to facilitate repositioning of the assembled unit. This is a well-thought-out feature and very useful. Be advised that the cross bar mounts for the base, which includes the wheels and axle are in the umbrella box, not the base box. The umbrella and the base ship separately. I have the 12 ft. version and it has very nice coverage in a compact, attractive profile. I highly recommend this unit. You will need a helper to pick up the assembled umbrella to slide it onto the post attached to the base, because it is heavy and awkward to maneuver. (at least for a 71-year old) But that will only take a few seconds to line up and secure. A great product with responsive customer service.
J. Garner
July 3, 2025
In all fairness I shouldn't have tried putting this together alone and in the rain. I shouldn't have tried either of those things. But try them I did and I eventually got it done, and wound up with a big umbrella that I can aim at the sun to keep me out of it.After adding five bags of sand and some water, the base is solid and won't move unless I try real hard. But even without the added weight, it made it through several thunderstorms and one minor hurricane without budging. I do keep it zipped up in the cover (not included, which is what cost a star) when it's not in use, which I'm sure helps keep it from turning from an umbrella into a sail.It looks nice, is easy to use, feels solid, and does its one job well. What's not to like? Oh yeah, not including the cover, which is an essential add-on that really should have been included.
Customer
June 15, 2025
We have had this umbrella for two years now and are very pleased with it. It is holding up well amd easy to use.
Roy Williams
June 1, 2025
Good quality product at a price that is affordable. Directions are easy to follow
Gina
May 24, 2025
I had bought two of these umbrellas for $1200 total. There is a 5-year fade warranty. Within a month of one umbrella being left open, it had faded to light blue from dark blue. As the return period had ended, I sent the seller an email with pictures proving the color was no longer sapphire blue.The seller is in China and would respond to my messages overnight and I would wake up to a response. There is no way to correspond with them in the US time zone. First they asked if I would accept a 15% refund and when I said no they asked if I would accept 30%. Then they wanted me to disassemble the umbrella (along with my disabled husband), and box it up for return to China. Finally, Amazon A to Z guarantee refunded the price of one umbrella after I reported the seller to them.This seller now refuses to provide a refund for the second umbrella saying it hasn't faded but that is because it hasn't been left open like the other one! I have no confidence the same thing isn't going to happen once I open the other one and actually begin using it. In the meantime, Amazon is out $600 for the refund, I am out $600 for a second inferior product and the seller gets to keep the entire $1200.STAY AWAY FROM THESE PEOPLE - they do not honor their warranties, they do not live up to their guarantee and then they will try to nickel-and-dime you when they get called out. Their product is a piece of garbage.
Tracy McCoy
April 20, 2025
Heavy duty base included, added 250 lbs of sand and water., should stay put. There are wheels, but once filled not easy to move. Umbrella fabric is a good thickness and is removable if a replacement is needed later on. Also like that the umbrella is vented. Seems to be a good value for the money compared to what we’ve seen.
Robert P
April 4, 2025
About a week after leaving this review i was contacted by Grand Patio. They apologized and are sending the replacement part i needed. I'd advise sending issues through the Amazon messaging instead of their website that Amazon directs you to for support.The umbrella itself is solid and good deal with the included base. Filled it with sand and it barely moves unless there is significant wind. The top part broke during light wind, can't get a response from the supplier after multiple tries. Amazon keeps sending follow up checks to ask if they contacted me, despite answering no there isn't any follow up. They also don't off any part separately, so i'm screwed i guess.
Margaret
March 4, 2025
When I spend $1500 I expect to get everything required to set it up!
Luv2vacation
January 22, 2025
We’ve had this apart more than we’ve had it up. It just catches the wind constantly and rips out all the spokes. Even just a light gust of wind.
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