Printer was easy to set up, works ups to its reputation BUT it ran out of ink the second day with minimal use- perhaps 10 pgs... It was supposed to be a 6mos supply!I can't rate its ability to scan, but I am happy with its functionality. I gave the printer a 5, but the offer a 0

It was one of the least expensive printers I could find so I was slightly worried it'd produce poor quality scans or prints but am happy to say that's not the case.It might not be for the best if you print often, go for a bigger one maybe. For someone like me who does it rarely, it's printed out documents and scanned my filled out reports perfectly.It's done a good job printing photos as well, not as great at scanning them. It does make some noise as it prints or scans but it's not exceedingly loud and again I don't use it often.Was easy to connect to wifi and my phone and PC. Did need to download an app to both though if that's something you don't want.

This is by far the worst printer I have ever "rented." I say "rented" because you won't own the printer. HP will shut off your ability to use the printer if you don't pay for their subscription service. I already had a bad feeling about this printer on the first day. I work in IT from home and had an easy enough time setting the printer up. I installed the ink that came with the printer, printed a couple of test pages, and left it alone. The next day while working, I needed to print a document for work. I go to select print, and nothing happens. Then I get a notification that the printer is out of ink. Well, fine. I assumed the first ink that came with it only had enough for a couple of prints, so I replaced the ink. Page prints. OK. A couple of weeks later, I need to print something else. I go to print, and nothing happens. I check my settings, and the printer is offline. I see all the indicator lights are on, so I assume the printer has gone to sleep, so I press the power button once. Nothing. I start pressing other buttons, trying to wake it. Nothing. Finally, I hold down the power button, and still, nothing happens. The printer does not power cycle. Finally, I unplug the printer, wait about 30 seconds, and plug it back in. Then it finally powers up and allows a print. Fast forward a couple more weeks, and I need to make a print. (As you can tell by now, I do not have the need to print a lot.) So, I try to print, and nothing. I am about to get back into settings and get a notification pop-up that tells me that payment for my subscription plan has failed and that I will not be allowed to print until I change the payment method. OK, I understand why the subscription payment failed, and it was because I was issued a new card after the old one showed up with a fraudulent charge and I had the card replaced and simply forgot to update the information on the HP subscription. So... card was updated, and I was allowed to print. The thing that really started making me angry at that point was that I had used this ink cartridge maybe three times total on three one-page prints. The ink was full. So, here I was, trying to print on a printer I paid for in full, along with HP's stupid printer cartridges, and yet, they had control of the printer and decided when I could and could not use it. Fast forward again. I go to make a print, and the printed document comes out all faded. I print another copy, and it still looks faded and blank in spots. I remove the ink cartridge, shake it, and replace it. Still, another faded print. Finally, I replace the ink cartridge (which should still be full at this point), and then, you guessed it, I got my print. On to the next print. I go to make a print, and it shows the paper is empty. I see there are a few sheets left in the carriage. I stick in about a 1/4" stack of paper. The printer shows empty. I tap the paper stack down to make sure it is meeting the rollers. Still empty. I take out half of the paper stack and still nothing. I remove about half of that, and THEN it finally registers the paper. Apparently, the printer only works when it is loaded with about 15 sheets of paper at a time. Literally every single time I have tried to use this horrible thing, I have to spend 15-20 minutes troubleshooting. The latest thing it does now is to go offline every day. It won't reconnect with a power cycle or reboot. You have to go back in and set up the WiFi settings each time. I only need to make a print every now and then, and each time has been like building a printer from scratch. It would be faster to drive to Walgreens, make the prints, and drive back home. I will NEVER purchase another HP product after this. This entire experience has been a complete insult as a customer.

The printer works well and easily connected to my PC and phone. HP Smart is very user friendly - this is the 3rd time I bought this printer (because I moved 3 times). Would buy again.Only issue is, complimentary ink ran out in under 2 weeks. It's nowhere close to 6 months promised!

I had the printer installed by a friend, because no connection cord for my wifi was included. I have two computers. The computer worked great, however. When I turned it on again, I could not get it to print from either of my computers. I kept getting a message saying the "computer was not online." I finally found out, you must have the I called the HP help line. I could copy something, but it would not print from my computer. I later discovered that the blue wireless light had to be on for it to make contact with my computers. Problemed solved.

The media could not be loaded.

In very happy with this, It has blue tooth, easy to set up and works great. I will buy again.

It’s a nice printer. Inserting the paper in the tray can be tricky. I had to contact Amazon to get the 3 or 6 months worth of ink.

Compré un año de la aplicación. (App Requerida,). y aún así no funcionó.(Mi experiencia con artículos de importación en Tecnología).En 3 compras 3 problemas. 2 de ellas terminaron en devoluciones. No creo que sean todas las empresas. Pero en el futuro voy a revisar con lupa mis compras al extranjero..

We've had this for about 18 months. Bought it for an elderly relative who just needed something simple. Simple this was not. We've all used HP printers in the past but we will never get another one after this debacle.Installation was annoying and it kept trying to force us into the paid subscription package. Even the registering for support seemed to to involve signing over her first born.Since then, the printer says we've managed to print 190 documents. I'm sure half of those were test pages.Despite being in the same room as the router, this device drops connection regularly. It does not seem to work well with the HP Pavilion computer either.I've had to go over several times to fix the printer and it is always something different every time. The latest is the PC can see the printer and even shows it idle. Printing a test page or a short word document causes the printer to whir a little but then nothing happens. No error message.. just nothing.We were hoping this would be a reliable, easy to use light duty printer but this was a complete waste and has completely soured the entire family on the HP brand.