As advertised and well packed and prompt shipping.Can't comment further as this won't be used till spring

.Works great,nice big wheels.

I have purchased more than 5 different models of the hose real over several years and this one is by far the best I have had. It does not leak, the hose can be pulled out without the reel turning over and hose retrieval is easy. I am seriously considering the purchase of another one for another location on my property.

Rating this 2-stars because assembly is a real pain (took us several hours - so far). It arrives as a box full of (mostly) individual parts and a large, plastic covered cardboard parts-card with labeled parts. (The parts card, at least, is nice, though not in full agreement with the instructions.) Do not buy this unless you have decent tool skills with things like socket wrenches, metal files, and the like and a lot of patience and dexterity. Hopefully it will last longer than our recent Suncast carts and be worth the pain. Ditto to many of the other complaints here re: terrible, tiny, blurry instructions that name some parts it doesn't come with while not saying what to do with extra parts it did come with (we guessed they were meant to replace what the missing parts did and so used all of them). Worst problem (for us - so far) was the tubular frame pieces that must be joined by inserting slightly narrower tubes on one side of the frame into tubes on the other side and then fastened by bolts that must pass straight through the tubes and one pair of brackets for each side. The bolt holes in the joined tubes and the brackets must be aligned exactly and they have tolerances that are too exacting for the poor accuracy of the machining of the tube inserts. We had to file the bracket bolt holes on the four brackets open an additional 1/8" (several mm) or so to get the screws through the brackets and tubes. (Pounding the tubes down with a rubber mallet to get them closer didn't work.) We also had alignment problems with the handle piece bolt holes.

At about $100, this product delivers quality and sturdiness. But you have to suffer through the manual. I just assembled my two hose reels and offer these tips:Figure 1: my parts sleeve included four support brackets, not listed on the hardware page or shown in the directions. You put them over the frame pieces and insert the #6 bolts through the holes (now four per bolt). A challenge, but worth it for the extra strength. Tap on the frame pieces until the holes line up - don't drill new ones. Put a little padding on the frame pieces where you want to tap.Figure 2: Keep the flat part of each axle up - push each axle through - axles can't turn in the mountings and the threaded ends of the axles will stay visible so you can attach the wheels. One of my axles arrived open and the nut was a little corroded. I had to find a similar nut in my stash of fasteners, thread it on as far as I could, then try the packaged lock nut again - it worked.Figure 3: Tires are plainly labeled "Not for highway use". Words to the wise. Also, I finally located the molding stating that the tires run at 30 psi. Good to know! Also, heed the advice not to over tighten.Figure 4: This gets confusing. Basically, you need to "dry-assemble" this step and #5, leaving the assemblies in their approximate locations while you line things up. Full disclosure here: I was a little overconfident in assembling my second cart and put all the parts in 4 and 5 on backwards. They didn't bolt down well, so I checked my first cart and began disassembly. Lesson learned. The crank hub and U bracket (figure 8) fit the different diameters of the respective frame parts and will not attach solidly. Believe me...Figure 5: Keep the triangular center of the hose reels on the outside (visible to you). The reels are interchangeable (fit either side). Bracket 13 (fits over the tubing of the water coupling) attaches on the last exposed threaded hole in the roller AND shares the bolt and hole of the nearest arm of the reel. A neat design but a little hard to see in the manual.Figure needed: I had no directions/drawing of the attachment of the crank end bracket. That's why I recommend a dry assembly of this whole process so you can line things up (and check which way the assembly is headed - the crank goes towards the lower end of the frame). Use bolts #4 and lock nuts #10.Flat washers: they didn't enclose nearly enough. I hope that, like me, you have saved a bunch over the years so you can use them now. If not, buy a small box at the big box.Figure 7: The flat washer should be # 11, the lock nut should be #10.Figure 8: DON'T use washers on the bolts and lock nuts. The carriage bolts won't seat in the coupling, and they really need to.Figure 9: washers are #11, lock nuts are #10.Figure 11: both of my hose carts had the brass water coupling nuts jammed back beyond the housings. I had to tap on them with a hammer (very gently - they're brass) to get them beyond the threads so a hose can reach them. They were happy at that point.So that's it. I hope this will help some people. The parts/parts fasteners you get with your carts might be different from what I got, so read carefully.

Works great

If you are not a visual and handy person, don't buy this hose reel cart. As the people leaving reviews have said, the instructions are truly horrible.Besides not labeling the parts correctly and missing parts, the instructions are unintelligible. For example:- The first step needs (4), not (2), bolts, nuts, and washers plus (2) brackets not are not even mentioned in the instructions or parts list. I thought the (2) bolts, nuts, & and washers were to be used later to attach the 3rd section of the frame. I was wrong. I had to redo step one at the end.- One part, the handle hub is shown factory factory-installed, but is not. You have to figure out which blots to use. Hint: the ones that are flat with the square under the head that slots into place to tighten, try (2) of the (4) that look identical.- Watch out for that step where you attach the (2) big metal wheels to the cylinder, one side uses (6) blots, for (7) holes, while the other side uses (7) bolts and (1) bracket for the (7) holes. One hole does double duty. Luckily the instructions point that out, but by then you are not even looking at them anymore.- BTW inflate the tires to 30 PSI. The tire inflation is not mentioned in the manual and the wheel PSI label faces inside the cart.My recommendation is to loosely attach all the nuts, washers, and bolts until you know you have them in the right spots. Only after you know they are installed in the right spots, should they all be tightened.The quality overall quality is what you would expect from being manufactured in Vietnam. I had to bang and pry the brass female hose connector down the shaft in order to connect the hose.All the other competing hose reel carts were also made in Asia but cost $150(or more) plus + shipping, I feel a little better that this one only cost $100 with free shipping.