Michelle B.
2025-09-03 11:59:41
I'm a fashion designer with a BFA. I've had a lot of experience with these machines and finally decided to just take the next step and purchase my own. By far the best machine you will ever purchase. The machine comes prepared ready for use, it is delivered already assembled on a palate. My machine shipped directly from Amazon. The servo motor WOW no comparison at all to the regular motor! SPLURGE to get the servo motor, you will thank me later! This makes the machine 100% silent when the motor is running compared to the headache of noise from the regular Juki motor while it is on. The stitches are always consistent and just unbelievably perfect! The only issue I have is the drawer that comes with the machine does not open unless I struggle with two hands for a while to pry it open. Just bad luck during production of the table on that one. The tracks of the drawer were assembled too closely to one another. Not a deal breaker at all for me though. The drawer can always be fixed with minimal headache. The purchase comes with table, machine and adjustable light mounted onto the table. Also included to start you off is the presser foot, needles, 2 bobbins, the bobbin case and some screw drivers. Gathering foot, left and right zipper foot all need to be purchase separate, I luckily already owned said feet. Overall very satisfied.
Galina
2025-08-22 20:37:59
Even though I received this sewing machine, it still looks like it was in transit. The head works, but not as smoothly as it should. The motor switch is on the left, although it should be on the right. The seller asked if I could assemble it myself and I said yes, but they still assembled it themselves. You can see the legs of the table in the photo - at higher speeds the car vibrates a lot. There is no nut for fastening the thread supply. So I cannot recommend this seller.
Michelle B.
2025-08-14 10:48:12
I'm a fashion designer with a BFA. I've had a lot of experience with these machines and finally decided to just take the next step and purchase my own. By far the best machine you will ever purchase. The machine comes prepared ready for use, it is delivered already assembled on a palate. My machine shipped directly from Amazon. The servo motor WOW no comparison at all to the regular motor! SPLURGE to get the servo motor, you will thank me later! This makes the machine 100% silent when the motor is running compared to the headache of noise from the regular Juki motor while it is on. The stitches are always consistent and just unbelievably perfect! The only issue I have is the drawer that comes with the machine does not open unless I struggle with two hands for a while to pry it open. Just bad luck during production of the table on that one. The tracks of the drawer were assembled too closely to one another. Not a deal breaker at all for me though. The drawer can always be fixed with minimal headache. The purchase comes with table, machine and adjustable light mounted onto the table. Also included to start you off is the presser foot, needles, 2 bobbins, the bobbin case and some screw drivers. Gathering foot, left and right zipper foot all need to be purchase separate, I luckily already owned said feet. Overall very satisfied.
Galina
2025-08-04 16:41:21
Even though I received this sewing machine, it still looks like it was in transit. The head works, but not as smoothly as it should. The motor switch is on the left, although it should be on the right. The seller asked if I could assemble it myself and I said yes, but they still assembled it themselves. You can see the legs of the table in the photo - at higher speeds the car vibrates a lot. There is no nut for fastening the thread supply. So I cannot recommend this seller.
The Bird Lady
2025-07-22 16:21:40
I love the Juki sewing machine. I have bought two from City Sewing! The first one arrived put together, very easy! This one came in three boxes that we had to assemble. The table , the motor, and the machine itself. Nightmare! I had no way of knowing which way it was coming until UPS showed up with the boxes. There is good and bad with both ways. After assembling I know how my machine works and now feel I can service it more such as change a belt. The instructions are in Chinese. City Sewing HAS A YOUTUBE CHANNEL! You will have to follow the videos for any hope of successfully putting this thing together. They do need a video on how to set up the bobbin winder. They kind of drop off at that point. There was another person who had made the bobbin winder video and that was very helpful so search for it on youtube. We had to drill holes to install the winder and placement has to be precise. Also make sure the belt is clear of the table when you install the motor. It's easy to fix if it touches, you can loosen the bolts on the motor and slide it a bit to clear the belt. To assemble, you will need a good day and someone with some strength. I never could have done it by myself. It took us all day on Sunday to get it done. It's not really difficult, but you have to follow the directions for things to come together as they should. I wish there was an option to purchase either put together or not. I probably would pay more to have it arrive together. I give them five stars because it is a great machine and it worked out.
Customer
2025-07-20 17:52:01
I Love my new ddl-8700! I have used it every single day. It actually arrived the day after I ordered it. It took a bit to assemble it, but it wasn't really hard. If I were able to change anything about it... it would be easier threading and bobbin change. The threading is only because my eyes are bad. The bobbin changing on the other hand is difficult because it is below the machine. The access slider is very small so I always tip the machine to change the bobbin. It's not a deal breaker at all - just be sure to start with several bobbins ready and a full one in the machine. I would buy this machine again in a hot second! I LOVE it so much.So quiet, so accurate, so solid, very dependable. It is everything I wanted and it is a relief to have a machine of this quality. It was made to be repaired - not replaced. But I am sure I won't need to repair it for a long time to come. Take some time to adjust it to suit your position and height. Everything is adjustable from the height to the knee lift to the pedal position.
sara
2025-07-08 14:18:53
I just received my Juki yesterday. The delivery is fast and the delivery guys helped to move the machine to my 4th floor apartment which is really nice. I just have 1 complaint. The machine did not come with a manual. It came with most of the parts assembled except for the light and the thread rack. Is there something I should do before start to use this machine? Do I need to add oil to some parts? Or I can just thread the machine and start sewing?
William W.
2025-07-06 17:58:40
I got it about a week ago and today I put it together. First, they are right NO instructions. However, I found 2 online videos to help me get it up and running. Although a girl, I know how to use power tools, and I know a sewing machine. It took 2 hours to set it up. The only compliant I have is there was no light in the box although it states that you get one. I have emailed them to get a light...we will see what happens! If you are someone who sews a lot..I meant "a lot" and you are looking for something fast for your business then this is for you! Now, with that being said....a fast sewing machine is worthless unless you buy a fast serger to go with it!!!!!! This is a great addition to my company.....
Hadi
2025-06-11 18:10:35
Easy installation and excellent performance
Mattq
2025-05-04 16:14:57
I wish I had bought this a few years ago. The price is superb and the service from the supplier is bar none.It is much lighter than my old machine and so quite. Unlike my old machine the motor ran all the time when you stop sewing with this it is so quite that I forgot it was on. The speed is adjustable so instead of 500 mph that I was used to it is a steady walking pace which makes it much easier to control. Pre delivery and test was obvious so it was not just a order and ship item. You need to down load the manual but that is easy and actually written in proper english. Putting it together took me about 30 mins from taking it off the pallet.I can now do more delicate and precise work. I make canvas items but this will happy sew standard material as well as I tried it out. If you are looking for an industrial machine then I can recommend this especially from this seller.
Ana
2025-05-01 18:29:09
A very good quality, professional sewing machine. It is not only functional but it also looks good and is a pleasure to work on. To my surprise it is very quiet and works perfectly, I cannot fault it. Also customer service team were amazing in assisting me prior to purchasing my sewing machine. Highly recommended.
fatimah
2025-04-26 17:48:28
The delivery was awesome, but im yet to get someone to Assemble for me, i will appreciate if you can link me up with someone that can help in assembling it. Because of that im yet to experience the work of the machine.
Denise
2025-04-07 15:25:48
Highly delighted with my Juki sewing machine. Very easy to use and very fast. Not had it very long but it has had plenty of use.
The Bird Lady
2025-04-06 13:57:44
I love the Juki sewing machine. I have bought two from City Sewing! The first one arrived put together, very easy! This one came in three boxes that we had to assemble. The table , the motor, and the machine itself. Nightmare! I had no way of knowing which way it was coming until UPS showed up with the boxes. There is good and bad with both ways. After assembling I know how my machine works and now feel I can service it more such as change a belt. The instructions are in Chinese. City Sewing HAS A YOUTUBE CHANNEL! You will have to follow the videos for any hope of successfully putting this thing together. They do need a video on how to set up the bobbin winder. They kind of drop off at that point. There was another person who had made the bobbin winder video and that was very helpful so search for it on youtube. We had to drill holes to install the winder and placement has to be precise. Also make sure the belt is clear of the table when you install the motor. It's easy to fix if it touches, you can loosen the bolts on the motor and slide it a bit to clear the belt. To assemble, you will need a good day and someone with some strength. I never could have done it by myself. It took us all day on Sunday to get it done. It's not really difficult, but you have to follow the directions for things to come together as they should. I wish there was an option to purchase either put together or not. I probably would pay more to have it arrive together. I give them five stars because it is a great machine and it worked out.
Customer
2025-04-02 15:42:05
I Love my new ddl-8700! I have used it every single day. It actually arrived the day after I ordered it. It took a bit to assemble it, but it wasn't really hard. If I were able to change anything about it... it would be easier threading and bobbin change. The threading is only because my eyes are bad. The bobbin changing on the other hand is difficult because it is below the machine. The access slider is very small so I always tip the machine to change the bobbin. It's not a deal breaker at all - just be sure to start with several bobbins ready and a full one in the machine. I would buy this machine again in a hot second! I LOVE it so much.So quiet, so accurate, so solid, very dependable. It is everything I wanted and it is a relief to have a machine of this quality. It was made to be repaired - not replaced. But I am sure I won't need to repair it for a long time to come. Take some time to adjust it to suit your position and height. Everything is adjustable from the height to the knee lift to the pedal position.
sara
2025-03-24 17:06:47
I just received my Juki yesterday. The delivery is fast and the delivery guys helped to move the machine to my 4th floor apartment which is really nice. I just have 1 complaint. The machine did not come with a manual. It came with most of the parts assembled except for the light and the thread rack. Is there something I should do before start to use this machine? Do I need to add oil to some parts? Or I can just thread the machine and start sewing?
William W.
2025-03-14 20:31:26
I got it about a week ago and today I put it together. First, they are right NO instructions. However, I found 2 online videos to help me get it up and running. Although a girl, I know how to use power tools, and I know a sewing machine. It took 2 hours to set it up. The only compliant I have is there was no light in the box although it states that you get one. I have emailed them to get a light...we will see what happens! If you are someone who sews a lot..I meant "a lot" and you are looking for something fast for your business then this is for you! Now, with that being said....a fast sewing machine is worthless unless you buy a fast serger to go with it!!!!!! This is a great addition to my company.....
Hadi
2025-03-05 11:18:01
Easy installation and excellent performance
Mattq
2025-02-15 09:59:39
I wish I had bought this a few years ago. The price is superb and the service from the supplier is bar none.It is much lighter than my old machine and so quite. Unlike my old machine the motor ran all the time when you stop sewing with this it is so quite that I forgot it was on. The speed is adjustable so instead of 500 mph that I was used to it is a steady walking pace which makes it much easier to control. Pre delivery and test was obvious so it was not just a order and ship item. You need to down load the manual but that is easy and actually written in proper english. Putting it together took me about 30 mins from taking it off the pallet.I can now do more delicate and precise work. I make canvas items but this will happy sew standard material as well as I tried it out. If you are looking for an industrial machine then I can recommend this especially from this seller.
Ana
2025-01-27 15:25:16
A very good quality, professional sewing machine. It is not only functional but it also looks good and is a pleasure to work on. To my surprise it is very quiet and works perfectly, I cannot fault it. Also customer service team were amazing in assisting me prior to purchasing my sewing machine. Highly recommended.
fatimah
2025-01-15 11:28:11
The delivery was awesome, but im yet to get someone to Assemble for me, i will appreciate if you can link me up with someone that can help in assembling it. Because of that im yet to experience the work of the machine.
Denise
2025-01-06 16:02:24
Highly delighted with my Juki sewing machine. Very easy to use and very fast. Not had it very long but it has had plenty of use.