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gregory w page
September 6, 2025
VERY IMPORTANT!!!! I want to start with this is a great machine and I did purchase the additional warranty just in case. It makes awesome coffee and I love the frother (even though you cannot run frother and coffee dripper simultaneously) After 2 months, I did experience significant leakage and in my mind deemed the machine as faulty. After running a complete cleaning cycle with the assistance of Nespresso support, my leakage problem was ENTIRELY resolved. If you don't like reading manuals, then contact Nespresso for assistance with a complete cleaning cycle. Going forward, I will endeavor to clean this machine more regularly to ensure smooth coffee making. Now I can say, I would purchase this machine again.
Pat-E-Wak
August 8, 2025
I agree the price is a little high but it was the ONLY thing my husband wanted for Xmas! I Deexided to get the all metal model with hopes of easier cleaning and what not. Wow not only is it easier to clean than the other machine nespresso makes but it makes really good beverages! They really put a lot of thought into the design with this model! The steamer is awesome too! And I love the auto disposal waste bin it has, saves us time in having to throw each pod away! Another reason I got this is that the pods are recyclable seeing that they’re aluminum! Oh and you get your drinks fast, it takes little effort when you first turn it on to warm up and brew your drinks I would say it take around 30 - 45 seconds to heat up and make the coffee properly! I really love how easy to clean. I emphasize this because all the other machines I’ve had it was a pain in the ass! Get it and love it !
KSO
July 28, 2025
I’ve never been more disappointed with a coffee machine especially considering the price I paid. I’ve had the Vertuo Creatista over a year and a half and it’s simply not reliable.It has two major issues. The first, is that the machine leaks from the bottom each and every time I run a machine rinse and occasionally when I rinse the milk frothing wand. It’s just part of my routine now that I place a stack of paper towels underneath the machine when I plan to do any sort of machine rinse. The second is that I’m forced to waste several coffee pods to eventually get one cup of coffee. It’s apparently because the machine has issues reading the pod’s barcode underneath the pod’s rim. It doesn’t matter whether it’s a Nespresso pod or some other brand, I’m constantly greeted by the flashing red light on top of the pod compartment. I’ve cleaned the plastic pod reader inside the pod compartment, then completed a manufacturer’s reset by holding down the milk temperature button for the required number of seconds. All to no avail! I have decided not to buy any more pods until I’ve gone through the ones I have, so as not to waste any more money on this machine and then I’ll toss this useless machine into the trash.
RvZ7
July 16, 2025
I'm obsessed with this machine. The coffee is so much better than any other machine produces. The frother froths, makes an excellent array of coffee drinks.
Oscar M
June 7, 2025
We’re really loving our Vertuo Creatista so far. We did purchase when it was on sale, but regardless, it’s probably one of the best purchases we’ve made in a while (we’ve honestly said this to each other a few times since purchasing). We were avid Starbucks goers and our coffee bills were really adding up. We went from a Keurig to this machine and it is quite the upgrade. Truly tastes like a coffee shop latte. We primarily use this to make lattes/cappuccinos and the frother is really great. We weren’t sure we were ready for a more professional espresso maker and all the steps that went into grinding our own beans, tamping the grinds down, etc., so this really was the perfect machine for us. We love that it’s 1 touch for the frother and 1 touch for the coffee/espresso pod. Really easy to use and maintain. The Nespresso pod options are also really great - definitely tastier all around compared to Keurig. Would recommend this unit to anyone looking for coffee-shop-grade drink (especially lattes/cappuccinos), but who isn’t ready to commit to a more laborious machine. Hoping we continue to have 0 issues with it, but will upgrade my review if we see a decline in function.
EstefanÃa osorio
May 8, 2025
Literally better than any coffee I’ve ever had. Machine is simple to use and clean. I’m obsessed!!!!
Jasper
April 30, 2025
I have owned for three years a Nespresso Vertuo by Delonghi and have thoroughly enjoyed the crema and coffee extraction depth of flavor. I decided to upgrade to a stainless steel look with the Breville Vertuo Creatista since both machines use the same Nespresso Vertuo capsules. I am so disappointed in the machine's ability to create a comparable crema and depth of flavor. It is a beautiful machine and I love the design but a poor performer. The coffee extraction is weak and the crema is frothy and not full bodied. I am very disappointed. If you want depth of flavor from your extraction and a creamy crema, you will not get this from this machine. I would compare it to a Keurig with a froth wand. If you have owned a Nespresso Vertuo by DeLonghi you will know exactly what I mean.
Jay
April 9, 2025
I own and LOVE my creatista plus. My wife got into single use coffee vs a pot so I figured this would be the best of both worlds so she could have coffee and I could do lattes. I was going to sell my creatista plus, but this thing is junk. As another reviewer said it straight up leaks clean water for no reason. It also fills up the drain tray after every use. In addition the unit “bricks†often and I have to factory reset it. I think the biggest mistake is not getting something with a screen and having to use your phone to do any sort of maintenance with this. The manual is super brief with explaining the other methods and also has NO mention of what the troubleshooting lights mean. Overall a complete waste at this price point, going back to my creatista plus and will find an entry level vertuo for my wife’s coffee.
Jstan
February 11, 2025
The unit has elegant design. It is easy to use. The quality and taste of coffee made using this machine is very good. The milk frother works easy and self clean itself. Keep in mind that you need to clean the milk frother with a damp cloth after each use. This doesn’t bother me because it is a quick wipe. I recommend this unit!
Teruo
January 22, 2025
Love the creamy coffee this machine makes! So far, my husband and I are very pleased with the quality although it’s more than what we would have liked to spend. We did buy it used for less than $700 so better deal than a sale. We didn’t notice any cosmetic damage or issues, so glad we got it used for a better deal.The milk frother is the highlight - able to set 3 modes of temperature to your liking and how much you’d like the milk to froth.It looks aesthetically pleasing on the kitchen counter. Glad we got the all stainless steel to match our appliances. At first I was worried about the fingerprints, but it’s really not a big deal or leaves any noticeable prints unless you touch the machine with greasy, dirty hands. Beautiful machine that does a great job making a delicious cup of coffee every morning, which is something I look forward to daily!
Carol W
December 29, 2024
This machine was awesome for 3 weeks then it would only make one cup before it would overheat and stop.Contacted Nespresso and won’t through a factory reset but the problem continued.They said they were sending me a label to return it to them … that was a week ago and now it’s past my return date with Amazon.. this machine is now a thousand dollar piece of scrap.I will give Nespresso another couple of days to send me a return label to them.I expected more from Breville/Nespresso made items and customer services.Very disappointing.Update:I received a box and label 3 days after writing my first review,I packed it up and sent it off the next day .. here it is over 2 weeks later and no sign of my machine .
Bookworm
December 12, 2024
This is the perfect machine for Nespresso Vertio coffee drinkers. Makes all types of coffee in one machine. I recommend this product! Highly!
bahar
November 21, 2024
High quality
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