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Your cart is empty.Kindle Customer
2025-07-25 20:26:14
This unit is working as well as my old Rainbow unit and was way less expensive. The connections work well and it's easy to change accessories. The power head is Powerful and does a great job. It's a bit lighter so easier to maneuver. The noise level is actually less than the Rainbow. We're happy campers.
Michael L.
2025-06-26 13:43:39
Great machine. Works as described. It's a hassle to clean out the inner filter after each job but the long term air and floor cleaning over shadows that. The directions were not clear about the needed cleaning ~ or how.
Kellyjojo
2025-06-23 10:21:41
Well I took 45 mins and vacuumed using my 550$ animal 3 extra. I paid 550$ for it 3 years ago and thought oh wow, look at all the hair from our three German shepherds. Then today I set my prolux new CTX vacuum up, before I used it I spent 45 mins or more vacuuming really good with my Dyson and my sanitaire hand vac. Well I ran the CTX for 10 mins honestly, 10 mins. And looked at the water bowl and was like omg it’s full of sand and hair and god only knows what else. I did put in an eye dropper 1/4 eye dropper of my aromaplan clean house essential oil in the water bowl. The freshness of the house with the scent is simply amazing. But omg I am deep cleaning the whole house with my new CTX. Count me in for loving this CTX PROLUX. I can’t speak for the longevity but I will update as I go. Can’t speak for customer service but I will if I have to. The beauty of this machine versus my Dyson, there is no airborne dust. I can use it on everything. I did go to the company site and order the carpet cleaning head called the storm. And one of their battery stick vacuums as well. When you have 4 dogs 2 are long coated gsds, and one older gsd who sheds a ton and a little shitzu who drags in the sand and leaves, you need a good vacuum. The fact the air is noticeably cleaner makes my heart sing.
merced48
2025-04-05 14:06:34
It is rare for me to compose a negative review on a product . I purchased this vacuum cleaner on June 10, 2024 and on October 3, 2024 the power head attachment wasn't working. It was difficult to find Prolux support, but finally succeeded. Only to learn, I needed to send the malfunctioning power head to Prolux and once I had proof of the tracking number, I needed to send the tracking number to Prolux, then Prolux would proceed to send me a replacement power head. In the interim, my electrician tested the power from the housing unit to the power head to assure the flow of power wasn't the issue. The next day, I contacted Prolux to advise the vacuum cleaner was under warranty - I had sent proof of purchase to Prolux - so why isn't a replacement simply being sent? Why should I have to pack and send the power head and prove the package was on the way via the tracking number? The response given, Prolux agreed and would immediately send a replacement which should have arrived approximately by October 11, 2024. Today I learned the approximate arrival of the power head would be October 16, 2024.With a malfunction of this product in such a short amount of time, I question the quality of this product and associated cost of the product. I had stated to Prolux, the ultimate solution would be for me to return the product and refund my money. Of course, this fell on deaf ears. Now I'm thinking, the product sold to me was a 'lemon' and I hold my breath, what else will go wrong. And Prolux knows, I am extremely dissatisfied. There is a money back guarantee within 61 days of purchase - seems that doesn't apply to Prolux products that obviously do not pass Quality Assurance.Essentially, DEFICIENT PRODUCT QUALTIY, INSENSITIVE support and customer service. So buyer beware - the price does not justify quality of the Prolux vacuum cleaner.
KarenSC
2025-02-18 12:58:29
I used to have a Rainbow vacuum, but for the past 10 years I have been using a vacuum cleaner with a bag. If you ever made that switch, you would realize how smelly sweepers with bags really are. I love that the dirt, odor, and dust all get trapped inside the water tank. I also love that I can take the hose off and run it in air filtering mode to clean and freshen the air. It really helps to cut back on dust. There are some cons to this unit, most likely due to its cheaper price point than a Rainbow. The hose and hard floor attachment are horrible. The two pieces constantly become disconnected while I am vacuuming, and I am considering duct taping them together which is not really a great alternative. Also, the sliding vent where the hose connects to the hard floor attachment is placed right where you would hold on, so my hand position causes the vent to slide open, and I have to keep stopping to slide it closed. Again, may try duct tape on this. One big plus is the extra-long cord. I can cover a large area before I have to move to another outlet. There is also a negative though. There is only one bracket for the cord. It would be nice if there were two, spaced about 5-6" apart, so that you could wind the cord around them and have it hold. I'm constantly having to lift the unit over the cord while I'm vacuuming. I don't recommend dumping the dirty water tank into the toilet if you have pets. You may clog up your plumbing. I have an old plastic colander in the utility tub in my garage and dump it in there to drain away the water and then empty the colander in the trash.
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