Robin
2025-07-23 17:23:18
Love it ! Super quiet. It did turn off in the middle of the night. I’ll see today how it works ! Otherwise I’m really happy
Mark
2025-06-29 11:06:30
It looks very nice and great idea. Wish it worked as well as described, mine kept blowing fuses on the circuit board brain. I had to drive around town looking for the fuses to get it back running. These fuses aren’t cheap. Lots of down time with no heat.
Larry smith
2025-06-20 10:48:51
This stove was installed on Feb. 8 2023 and after talking to 8 tech support people, two holes to the outside of my home and replacing 4 POF’s the most the stove stayed lite was 3 hours. After the 6th call (same person twice) and being told there was no way the stove wasn’t working and taking 19 pics of stove from inside installation and pics of it from all sides including outside exhaust installation then sending the pics by email no one ever called or emailed me all this after being treated like I was lying and stupid by a young lady I gave up and asked for refund which Amazon done without hesitation unlike the CS at US stove which in my case was just a waste of time and a belittling experience if I could give US stove CS a zero star it would still be to many..
Customer
2025-05-07 11:49:02
Have been running this for 3 years now. I clean the burn pot daily. I stopped getting error codes when i switched brans of pellets. It doesn't like the premium brands; the crushed smaller cheap ones work better. It started squeaking this year, so I took off the side panel and oiled the blower fan bearing it was easy to find inside of the rubber plunger on side of silver fan. The noise stopped and it's working again. Works ok if you are willing to solve minor issues by trial and error. I see a lot of messages about the ignitor not working. I would bet that that's a cleaning issue. You must clean the Burn pot and side areas daily or you're asking for trouble. The size of this stove leaves little room for ash buildup so clean and clean. Not a top-quality stove but it saved us from massive gas bills this year and works pretty well for the money.
jerry mock
2025-03-10 17:24:15
eaze sit up worked very well in my shop
Michael Airhart
2025-03-09 15:10:49
The self igniter does not work,
Al Ashley
2025-02-13 13:54:26
Hello everyone, I purchased this at my local hardware store. I want to help you guys with this ERROR. I had this Model for 1 year now. And I had the SAME ISSUE with E3 and E4. This can be fixed. . Don't give up on it. A pellet stove is a electronic device, with Sensors built in it for SAFETY. And I studied up on this, read the Manual like crazy. E3 and E4 is mostly Cleaning the Interior Chambers. One is located by the "PRESSURE SWITCH". Pressure Switch has a Rubber Hose Connected to It. And Rubber Hose connects to Inside of Pellet Stove. You can gently disconnect hose. (Inspect the Hose for Debris, cracks or anything be careful not to damage the hose) and Check your DOOR IS SEALED GOOD. Pressure Switch detects PRESSURE in Pellet Stove, everything has to be sealed to work OK. The second Clean-OUT Plate is by the EXHAUST PIPE. On Page 13, in User Manual Explains. Try to clean these 2 areas GOOD. I just used a Pick Up Tool, Put Wipes on TIP. And cleaned in Chambers. Plus this PICK UP TOOL is flemsy, flexable it goes in tight areas. So much dust, black Ash build UP was coming out. I was surprised how much Ash was Inside. Or us a Vacuum and try to make connections that will fit these Clean Out-Plate. there in a tight area. OH . . And make sure your Exhaust pipes going outside goes up like 5 ft up. and 90 degree elbow. On Page 7, in manual shows the picture. I had mine going straight up, with a 45 degree. I kept having E4 ERROR, Because Air came back in pipes. So I got a 90 degree, that fixed it. So smoke can travel outside with no Resistance. . . Oh another advise OPEN up your "Air Dampener" put it kind of to HIGH position. This help Ignite, the PELLETS faster, and won't give a lot of white smoke outside. So try this out. I hope I helped you guys.be blessed.
Elizabeth
2024-12-05 14:28:35
We installed this pellet stove at our lake house last week. It is phenomenal! We love it. It heats our place right up and is cozy and warm. I have no complaints.Update: The igniter stopped working after a month.