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Update: Over one year later, this machine is still going strong for me!I absolutely LOVE this machine!Everything you need to know is in this YT video by this young lady https://youtu.be/upZ8DnxcHtwFrom my own experience, I’ll write my review in two parts:ZENSTYLE CUSTOMER SERVICE - Super happy with them! My machine arrived and I excitedly tested it out. The washer side worked really well and I like the simplicity of the dials. My clothing came out squeaky clean and in great condition. The spinner side, however, did not work; nothing happened when I set the dial timer to spin; so I contacted ZenStyle’s customer service via Amazon messaging. A ZenStyle agent replied in a very timely manner, asked if I would like to work with them to check/repair the issue, or send for an exchange (or refund). I CHOSE to work with them because I wanted to learn simple repairs; it is, after all, only a $100 machine so I may need to do little fixes in the future. After communicating with the agent and exchanging a few videos, the spinner side still did not work; so the agent quickly arranged a new replacement machine be sent out. The 2nd machine worked flawlessly! EXCELLENT CUSTOMER SERVICE. The company stood behind their product of my new purchase ⭐️⭐️⭐️⭐️⭐️WHY I LOVE MY MACHINE - (a) I have a lot of delicate clothing such as dresses, knits, and thinner tops which our building’s washers and dryers are too rough on; and I got tired of washing them by hand so I’m always behind on laundry. It was important to me that this machine is gentle yet cleanses thoroughly. It met those requirements! (B) To avoid color bleed, I like washing similar color in cold water. This machine makes that possible to do whenever I want in small loads. Otherwise, I have to wait for a large collection of like-color clothing or wash only a few items in our building’s giant machine which is inconvenient, a waste of time and money, and environmentally unfriendly. (C) It is very quiet making it possible to wash in the middle of the night and not disturb neighbors. (D) My clothing are not soiled or very dirty. They’re just from a few times of regular wear and I want to wash out city dust and sweat. I find I can do a 5 or 10-minute wash with very little detergent, spin dry for 30 seconds to remove access soapy water, followed by a few more 5 or 10-minute pure water rinses and it’s done! (E) The spinner side works like an automated super speed salad spinner. The spin dial allows for long lengths of spin time but I found I only need about 30 seconds to spin dry an entire sweater dress; it comes out 75% dry, no dripping water at all; then I hang it up to fully dry.Tips, like other helpful reviewers mentioned:- I placed my machine on anti-vibration legs, and placed them into our bathtubhttps://www.amazon.com/Vibration-Washing-Machine-Cancelling-Universal/dp/B08ZSPJBNH- Don’t overload- Use very little detergent.-I fill up the washer using a bucket or handheld shower head. It’s quick.- It’s great to do a few washes throughout the day whenever you feel like it; don’t burn it out with non stop “laundry day” use- Just like full size washer and dryers, place delicates in a mesh laundry bag- Make sure to push the white plastic protector down on your clothing before "spin drying" otherwise it will throw the clothing from side to side in the drum causing a ruckus.- The instruction manually is lacking. I watched a lot of YouTube videos and reviews before using it; the proper steps are:1. Put clothing into Washer side, switch dial to Wash, add water and little bit of detergent, turn timer dial to maybe 10 or 15 minutes2. When washing stops, switch dial to Drain to release dirty water3. Switch dial back to Wash, add water, turn timer dial to 10 minutesRepeat steps 2-3 a few times until no suds appear in washes.HAPPY WASHING!! 😊