This review is for the new version (GCST14S1WWW), I can't find the differences anywhere, though I suspect the child safety lock is one of them. Note that the photos of the New one are actually of the Old version. The New window grille is painted white and the control buttons are darker as a missing Child Safety Lock instructions page. The old version is only available used. We have only had this oven for a few days, so I can't yet speak to it's longevity, but I can say that the quality of it's construction is okay, not great, but okay. My first experience was deactivating the child safety lock. The instructions in the listing are wrong, the lock is now a physical latch release button (see photos). The instructions say to deactivate it you press in and turn clockwise with a Phillips screwdriver. Be careful! I went too far and the entire button popped out. It looked broken, but was not. It went back in and stayed, it's operation now seems as described. I had initiated a return for this, but cancelled it after thorough testing. (Cancelling a return on Amazon is not easy! Can't do it online, in chat or speaking with the automated voice system, you HAVE to go through a live representative and even she could not cancel the UPS pickup.) The described dimensions are a little misleading. The outer cabinet actually measures 15 1/2" deep with a 3/4" protrusion in the back (see photo), the height is 11 7/8" plus the feet, width is correct at 21 3/4". Inside dimensions are 14 1/8" deep (15" back to the dimple - see photo), 14 5/8" wide (15 1/2" including a side dimple) by 9" high. The turntable is 12 1/2". Operation seems normal, all the functions work and the cook time is about the same as our now 5 year old 1150 watt 1.6 cu ft GE microwave (JES1657DM1WW) that has started to rust inside. You do have to enter the cook time minutes and seconds before selecting a power level, you can't select a power level if you use the quick-entry 1-6 minute time. If we have any problems in the future I will revise this review, but for now we are happy with it. My wife insisted on a white model (including a white door), so we were pretty well stuck with this model. My faith in GE is not great, given the rust problem in our 5-year old one, but I was able to speak to both a parts rep and a service rep about the child safety button, which is neither available nor repairable if truly broken. It works fine and there are no problems other than that federally mandated child safety lock, now fixed, so I'll give it a tentative 5 stars.

Worked great out of box. Wish beverage button would accept multiple pushes for multiple time for multiple cups. Downside seems service manual not available on ge website.

I got this to replace my old GE microwave. I wanted the reheat function, which not all models have. It is a great functioning unit, but it seems slightly noisier.

Does a great job and has lots of presets! For minutes, just push the buttons. For exact times use the time cook. Plenty options and easy to use.

Great microwave. LED clock and great timer as well. Recommended

Right out of the box, the thing doesn't work. The control panel is lit, I put my inaugural plate of food inside, set it for 5 minutes for time cook on 90 per cent power, hit start and nothing. No light, no turning turntable, no noise, no heat, no power. The time counts down on the control panel as if it's cooking, but the actual microwaving isn't happening. So I went through all the troubleshooting steps, called GE, and am referred to an outside appliance repair company. I hope it is fixable but in looking at the consumer affairs complaints, I'm discouraged. In researching potential problems, it sounds like a problem with the door sensor is the most likely culprit, but really. Brand new? Very disappointing.Fixed under warranty. See the comment below. I'll up it to three stars, subject to it holding up for a few years, as it appears the problem was simply a mistake in assembly at the factory that was easily fixed rather than a parts failure.Scheduling the warranty work was another frustration, as they first gave me the wrong repair service information and got my name entirely wrong. Then the confirmation number I got when I scheduled it was wrong, and the schedule date was wrong. I was contacted by a different repair company a few days later that had received my phone number but they had trouble tracking down the service order themselves to confirm it as a warranty repair because of all the bad info from GE. Once the repair guy came out, he was on time, quickly resolved the issue and there was no problem in regard to the warranty. He did carefully test it to make sure it worked after the fix and it seems to be in operating condition. But he wasn't too impressed with the quality of the oven or the price I paid for it.A further edit now 8 months post purchase. I again had to call for warranty work on this microwave. It started to show signs of dying a few weeks before it stopped heating completely. The heat and fan would shut off after about two minutes into cooktime, while the clock would continue counting down. At first I thought maybe it was just a heat sensor and the food was overheating, but then on retrieval of food lukewarm throughout, it was clear it was just a death gasp. This time, the warranty scheduling went much more smoothly although they seemed to have no record of my previous call, and the serviceman (this time from GE directly, instead of an independent subcontractor appliance guy) demanded the receipt first thing in the door. (I had my invoice available here online on Amazon thank goodness as I couldn't find a shipping receipt.) Like the last time, the problem was apparently an electrical connection. The serviceman replaced a connector, and it's back up and running. But it's clear this is just a very shoddily made product. I have resigned myself to buying a new one the next time it goes out, which based on this track record, will be after the 12 month warranty expires, but probably shortly after that.I would not buy this product again. It has a lot of bells and whistles, and when it works, it's fine, but it's not a quality product for the price. A microwave should have a longer useful life than this one. Two warranty visits within 8 months of purchase is just unacceptable.

Very good microwave!This replaced a Kenmore I had for 15 years.Good features & works very well

I love this GE microwave! It's just like my old one, making it easy for me to operate from the get-go since all the buttons are in exactly the same place. The only difference is it came with a safety lock door for those who have small children. I had no problems with deactivating it following the instructions that were taped to the front of the door. So glad I found it on Amazon ... packaged very well and delivery was quick (2 days). I'm a very happy customer!