R. Mason
2025-07-08 14:15:13
I've had this machine for almost 6 months, This is my 5th embroidery machine (which I still have three ) and it works great. I'm an experienced machine embroider and just wanted a bit larger hoop, I've owned a Janome Memory Craft 10001 for twelve years and it is still sewing and embroidering like it did the day I took it out of the box. Other than wanting a little larger hoop, I did not want to pay another $5000 plus for anotehr sewing /embroidery machine. If you are a new machine embroiderer, you cannot just buy an embroidery machine and start sewing without doing a lot of research about formats and stabilizers and correct thread and design sizes vs the hoops the machine has.This machine is a great machine but does require a bit of embroidering knowledge to perform at its best.
MargyM
2025-06-23 13:53:24
Love this machine. Embroiders beautifully. Has a large hoop. Comes with a manual....don't have to download one. Manual is very good.
Kindle Customer
2025-06-09 15:07:40
JANOME 400EI purchased this machine in August and I am seriously disappointed with it. For the first 6 weeks it worked alright . After then it caused nothing but trouble. It would drop stitches, then pull thread to the bottom. I was unable to contact the seller so talked to repair people. I contacted Sew & Vac Direct, they had numorous suggestions & I tried them all & finally they asked me to send it to them which I did. I got it back by the end of October, however I had several holiday orders that didn't require much embroidery so Through November & December I didn't use it much. I made 1square last week & the next square the machine did several stitches and began pulley thread to the bottom. I cleared out everything & everywhere and then let it sit for 3 days. I then made 1 square and it did a good job, the next square it wouldn't work again !This is what it has been doing most the whole time I have had it . I am so frustrated at his point I would like to throw this machine against the wall but since I am physically unable to do that, I am forced to pursue other avenues I am spending time on the internet & the phone while I want to be sewing !!.I have used Janome machines for 8 years & won't consider any other brand. However this particular machine is a LEMON!!I would like to return this machine . I don't expect full refund, but I feel I shold be able entitled to at least half of what it cost for all the trouble Ihave had.
Laura N.
2025-03-22 16:20:22
This was the first embroidery i chose that came programmed in the machine. It did not sew out very well. I even went over it a second time. That improved some areas and made others worse. I bought some designs online which have worked very well since trying this one.
Kindle Customer
2025-02-24 09:19:29
Instructions are very clear and this is the easiest embroidery machine I have ever used. Great value for the money.
Hilda
2025-01-16 10:11:19
TRABAJA MUY. CUANDO ESTA BORDANDO ES MUY POCO EL RUIDO ESTOY FELIZ GRACIAS ESPERO SEGUIR APRENDIENDO HACER MAS CON LA MAQUINA
Louweeze365 Customer
2025-01-03 13:49:39
The media could not be loaded.
Stella Burnham
2024-12-03 10:13:36
Don't pick this vendor for the bonus product. The only thing that came with the order that was not standard was a cheap pack of bobbins. There was no embroidery thread or anything that was not already included in the content of the standard package.