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JC
2025-09-06 18:52:07
2/26 update: customer service was really good. Got the replacement for the green house plastic cover tent and it was perfect.I liked this raised bed so much that I bought a second one. The greenhouse component was perfect, no issues this time around.Updating to 5 starts for customer service.I still wish the plastic cover was a bit more thick/sturdy. Still, 1 year warranty on it so we shall see.========The raised bed is pretty solid, that part is easy to assemble and seems made well enough. Picture shows it assembled and full with 14 cubic feet of dirt.Next to it the greenhouse:- the structure that holds it together seems good enough and may last a while. Easy to assemble, no issues with it.- the plastic transparent cover is well designed, has a mesh and a plastic cover on each side, perfect to keep it warm and/or ventilated AND keep critters away. The plastic material tho is probably going to last just about the 1 year the warranty is for, in my case it came with some small tears on the sides, all about 2-3 inches.I’m back and forth with customer service (lamya / sales@quictents.com ) to get it replaced.Given it a 3 given the plastic and quality control issue.
Michael
2025-08-27 10:17:10
I can hardly contain my excitement—I finally set up my garden bed! The assembly was surprisingly easy, and now I can hardly wait to watch my roses thrive in this beautifully designed space. With the rich, dark soil and the perfect amount of sunlight pouring in, I have no doubt that my garden will flourish. Gardening has just become an even more fulfilling adventure for me!
David D
2025-08-16 11:33:56
When it first arrived I checked the components in the box and discovered that one of the long pices was missing, but had a miss matched long pice that would not fit becuse it was too short. I then contacted customer support and told them about the miss matched part. They then asked for my info and they would contact the warehouse to get me the correct part and ship it. This process was verry easy and did not take long to do. A few days passed and the part came. And once again it was the wrong part! This replacement part was... wrong. It was a inch or two too long and the holes would not match up.. so I resorted to just drilling new holes so it would fit. And it worked!Puting it together was easy, except for the polls part. They had no numbers on them and the instructions were eeh, but their not that complicated i managed to just wing it so no big deal. The cover itself seems thick and strong and it looks good. Over all it seems like a good starter kit, just mKe shure you check the pices before assembling, and i hold no grudge to the customer support, Lynn did her best she could. It's the warehouse comunication they need to work on.
Morgan Liley
2025-08-14 14:14:22
This was super easy to assemble and seems sturdy so far.Although I was initially missing some pieces (which is the carrier’s fault, not the company), but Summer with their customer service team was able to get the missing pieces to my doorstep within a week. I would definitely order from this company again for their CS alone.
Heather Estelle Fletcher
2025-08-01 20:50:16
Absolutely love it. It was easy to put together.
Explorer
2025-04-09 11:25:11
The garden bed is perfect. I use it for an overflow of herbs and the reinforcement bars are great. They are strong, unlike other flat metal bars from other sellers. The greenhouse has two screened zippers along with two zippered plastic covers and works great. My plants are happy campers!
Beth E Hickey
2025-03-03 15:47:51
We purchased four of these in September 2024. The beds are nice. The frames have held up however, all of the covers ripped very quickly did not last through our mild winter. Many of the reviews mentioned customer service however I cannot find a number or contact information for customer service anywhere which leads me to believe that these are manufactured reviews. Very disappointing.
Nicole Moseley
2025-01-21 17:48:19
The raised bed cover kit are a great value. We are going into our 3rd growing season and still doing a super job. Recently we had a question about the product. We sent a email to Quictent and were connected with Donna. The response was prompt and helpful.Thanks Quictent and Donna for delivering 5 star value.
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