Paul C
August 3, 2025
If you bore easily and don't like details, skip this review - there are plenty of useless one and two sentence reviews you can read. I read reviews prior to purchasing...and I HATE when people provide inaccurate information. If you aren't sure of something, I don't know why you'd review it. Please take the items I state seriously - I am mechanical and technically oriented and couldn't stand to read another inaccurate review. I chose this particular Schlage pin-pad lock for a few reasons. The first is it replaced an earlier stand-alone Schlage pin-pad lock that lasted for 10 years. It was still functioning, but the numbers became less responsive and mushy. I could've simply changed our codes, but it was time for a technology upgrade. I like this model because of the non-mechanical touch-sense buttons that this unit offered - no buttons to wear-out. The keypad consists of symbols that electrically sense when they're touched - much more durable since there's nothing mechanical to wear out. Installation was very easy as long as you have a small degree of mechanical aptitude. Knowing how to change out a lock set to me is homeowner 101. But if you really lack such basic mechanical skills, go ahead and pay a handyman $100 to install it. The physical installation should not take you more than 20 minutes, including removing the old one. But before installing it I suggest unpacking the unit, putting the included Duracell batteries in it, then temporarily connecting the indoor and outdoor assemblies with the wire harness. Next, download the Schlage Home App, register your account and follow the prompts to gain connectivity to the unit. It walks you through step by step. I would then configure your door settings based on preference (name the door, auto lock time, keypad beeps, notifications, etc.). Lastly, enter your codes and save them to the lock. At this point, you can begin physically installing the lock set. No sense in doing so until you know you have connectivity. Note...You do not NEED to administer this via the App and Wi-Fi, but it makes it so much easier. Now to clarify what was conflicting among various reviews:(1) The backup key will absolutely unlock and re-lock the door if the batteries were to completely die. IGNORE reviews that state otherwise. The key does not actually operate the latch bolt...it simply turns the mechanism that controls whether the outside lever retracts the latch bolt or not. I tested the above with the batteries removed and was able to unlock the door and then put it back into locked position. I think some people are confused because turning the key doesn't retract the latch - it just allows the lever to retract the latch. You can most definitely lock and unlock the door with the key if the unit is completely dead.(2) If WiFi drops, the lock will still operate (assuming it was previously configured). WiFi provides connectivity for remote access, administering codes & notifications. If WiFi drops, the lock will still operate using codes that were already sent to the lock. If WiFi is down, you cannot remotely change codes, view events or alter settings - but the lock will still work.(3) The fit & finish is fine. If anyone states there's is jiggly - they installed it wrong, period.(4) The lock does not need to be "woken up". You can walk right up to it after hours of inactivity and simply enter your code, press unlock and it works.(5) When installing it, you do not need to have someone hold it from the outside while you're working on the inside. They have a clip that holds the outside handle in-place as you're installing the inside handle (maybe it's a new feature?). This literally took me minutes to install by myself. Even if it didn't hold itself in-place, I'd never need a second person - but we all have different abilities I suppose.(6) The keys are not a pressure membrane that you may be familiar with - they are touch-sense. You do not "press" the keys - you just touch them. A nice feature is the unit will send you low battery messages when the batteries are low. The App also displays the current battery percentage. Because this unit is Wi-Fi connected, the estimated battery life is 6 months...but having the status displayed and being warned of a low battery helps assure when they actually need to be changed. My batteries get to 20% at around 6 months of at least 6 time per day use, weekends more. The App also allows you to customize codes and receive notifications for when the code is used. This is helpful for knowing when kids come home. You can set notifications based on user, so I don't get notified when I or my wife uses it, assuming everyone has their own code. Codes can be from 4 to 8 digits in length. The App keeps an event history that you can review. I am very happy with the build quality and functionality of the unit. Schlage is known to produce very good quality residential door locks and components. This was a great improvement. NOTE: I purchased this item on Amazon for full price and have no affiliation to the seller. I try to write helpful, unbiased and insightful reviews because I also read reviews prior to making my own buying decisions. I notice many reviews lack helpful information, are not well written or give poor reviews based on not following directions, failing to read the product details prior to purchasing, inexperience or lack of skill. Writing useful reviews helps pay it forward.
@Sparky@
August 1, 2025
As mentioned easy to use, top review was right on the money. Good quality,Handles can be placed any direction, all necessary hardware included. I dumb thumbed a battery when installing red and blu on inside were blinking, once i pulled the battery pack and founbd i had one reversed, slipped it back in and finished the install.Good quality, keypad does not need to be energized with a touch before entering codes. you can add multiple locks and locations via schlage app.App is friendly easy to use and completely configuirable, u can over 250 users and codes.. might be good for bnb folks. good value, would buy again
C. Seaman
July 30, 2025
We’ve had Schlage smart deadbolts on our front and back doors for years, and they have been excellent. But we’ve been waiting for a smart door lever to be available for our door into the garage, so when I saw this I jumped on it.Installation was a snap. The new lever was installed in under ten minutes. It looks great (we got the brushed nickel finish) and works perfectly. I was able to sync it with the Schlage app with no issues. And the auto lock schedule is perfect. Now I know that the door is locked every night when we go to bed, even if I forget to check it.The build quality of the lock is very, very good, and I expect the battery to last a very long time.
joshua S.
July 24, 2025
This lock has been installed for 2 weeks now and the lever from the outside has stoped engaging the bolt after inputting the correct 4 digit code or using the app to unlock it. The only thing that saved me was having the physical backup key that would for some reason turn the bolt. I live in the Midwest and we have been experiencing below freezing conditions. No where in the instructions/literature did I see any warnings about possible problems due to cold weather. Also, when installing this lock, there is a small cable that must be connected through a plate from the outside key pad to the inside battery. This small cable is directly in the way of the internal mechanism and screw holes that are used to secure the inside handle to the door. Though I enjoy all of the features the app offers, at the end of the day this lock is not reliable. Especially for the price point. Even if they sent me a new one, I don't think I would trust it.
Ed
July 19, 2025
Easy to use, heavy duty and fully app operable.
Peter
July 14, 2025
If you want a brand name smart lever lock that fits under a conventional deadbolt, this lock is really the only game in town.Easy to install (especially if you’ve previously done one of the Schlage digital locks), relatively nice hardware, good iPhone app, easy to program, lots of flexible locking and notification options.The ergos on this lock leave a lot to be desired, though. The lock and unlock button on the interior are nicely placed, but give you no indication as to the current state of the lock. Would it have been so hard to add a little LED that glowed red when the door was locked or green when unlocked?The numbers on the touch screen also have shockingly little contrast except when illuminated.Also: the WiFi from the lock itself is weak. My lock is no more than 25’ from its WiFi access point, and on a dedicated 2.5Ghz network, the signal from it is -62dBm (just OK…. Not strong). I guess this is a battery conservation thing, and maybe the lock lowers its transmit power deliberately to the point where the connection is just sufficient?Finally… geez… it would be great if Schlage offered a model of this lock that supports Z-Wave. They have Z-Wave deadbolts… how about a Z-Wave level lock?
Dave and Lee-Ann
July 2, 2025
Easy to install lock and connect to my phones and alexa app.
Dawn Myers
June 25, 2025
I tried other locks and they require extra hardware (a hub) to allow them to work remotely, this does not and for me that is very important. I can unlock or lock from inside as well as use the keypad, a key or the app. I also can use my apple watch with this so I am extremely satisfied with my purchase.
Cliente de
May 8, 2025
El cerrojo nunca encendió a pesar de usar baterÃas nuevas. Hice el proceso de devolución hace un mes via DHL y no recibà confirmación. Perdà mi dinero y no hay quién me de soporte.
Eric Jobin
April 21, 2025
S'installe à la place d'un poignée ordinaire en 5 minutes et avec une couverture wi-fi adéquate j'ai installé l'application et et synchroniser le tout en quelques minutes et vraiment facile à utiliser ajouter ou remplacer les codes pour entrer vraiment complèt la plus complète que j'ai jamais eu et j'en ai eu plusieurs
Gilles Vandal
February 14, 2025
Truly appreciate this purchase. Easy install. We had some cold temperature -20 celsius and no issues. I was concerned with operation in cold weather but up til now works as described. Thank you