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Your cart is empty.Indulge in a world of deep sleep with lightweight fabrics so soft, and filling so fluffy, that you won’t believe it’s not down! The Serta Down Illusion Collection brings a world of marshmallow goodness to your sleep chamber, clouds turned into a cozy reality. These heavenly pillows are highly adaptive - the cushioning refluffs to comfortably cradle your head and neck. It really is pure magic! Our bed pillows for sleeping are made out of exceedingly soft, durable and lightweight 300 thread count twill 100% polyester microfiber fabric that retains its softness wash after wash. Our pillows for bed feature advanced treatments to inhibit the growth of unpleasant scents, keeping your bed fresher, cleaner and more durable. Allergen Barrier Weaving prevents dust mites and other household allergens. Our bed pillows are machine washable. Why? Because life happens! Machine wash pillows separately in a cold, gentle cycle. Tumble dry on low. A champion of comfort for all, Serta has pioneered sleep innovation for more than 90 years in more than 150 countries. Every Serta bed is designed to provide superior comfort, including the award-winning Perfect Sleeper and iComfort collections.
Art Lady 2014
August 28, 2025
I am a down pillow user and have slept on down pillows since I was a kid. In the past few years I've noticed that I've been much too hot sleeping on my pillows, probably due to menopause. And also the odor of the feathers started really bothering me. So I went on a search for anything that wasn't down but would give me the same sleeping experience. I tried so many down alternative pillows and most of them just felt like regular foam pillows and were thick and hot. I even tried a buckwheat pillow which felt like a rock. I couldn't even sleep on it for 30 minutes. I use it now on the bed as a back rest and it works great for that. So the search continued and then I found the Serta pillows. The price was so good I thought I would give them a try.Just out of the box I knew the pillows weren't going to be right for me. They felt and looked very big and puffy. My old down pillow was really flat and I could moosh it up to fit just how I like. So I decided to do minor surgery on one of the pillows. Serta, take note: add zippers to these pillows! I cut open an end seam just enough to get my hand through and began pulling out handfuls of the soft fiber fill. I pulled out nearly half the amount in the pillow. But it still wasn't right for me. I then took a zippered pillowcase I had and stuffed it with the filling I removed from the Serta pillow. I did a bit of mooshing and it felt and looked like my old down pillow. I tried it that first night and it did take awhile to get use to as fiber fill is different from down. But I slept great and have been using my franken-pillow for several weeks and have been sleeping really good. So after a bit of work and pillow surgery I finally have something comfortable I can sleep on that doesn't smell like a bird and is nice and cool. I say, give these a try. You can always do what I did and make it work for you.
Customer
August 7, 2025
These didn’t come vacuum sealed (I think -my boyfriend opened the package) and they were pretty thin and when Id lay my head on it, my head would touch the bed (I.e it was completely flat). So I initially thought these are crap, I’m returning them ASAP. But he asked if we could give them a chance so I agreed. And I was surprised to find the next day that they were so fluffy/puffy but also so soft?!? So I came to the Amazon page and realized it says something along the lines of to allowing 24hr for them to puff up. So I really fluffed them and beat them really good up to get air inside of them. And they became super nice and fluffy with a sturdy upright shape when the bed is made. With “firm†pillows, I typically picture a puffy and thick pillow that doesn’t sink much when you lay my head on it. That makes my neck hurt. And the word “soft†when it comes to pillows, I associate that with a pillow that you head sinks so much that it’s like laying on nothing. That’s why I bought this “medium-firm†because I didn’t want to lay my head on a rock but I also didn’t want a weak a** pillow. By saying this pillow is soft and puffy I mean it has a lot of volume and it’s thick but it is not obnoxiously resistant to mending to the shape of your head. My head doesn’t sink into nothingness, instead this pillow holds my head up just the right amount. I think what allows me to say that it holds MY head up perfectly is that it is adjustable in that you can super easily mess with it/fluff/puff it around and make it hold your head up higher or lower (I.e make it firmer or flatter). Now it’s become the first pillow I reach for every night (most comfortable) and the one I put in the front when I made the bed (it’s pretty - holds up it’s shape but it also looks cozy, soft and inviting).For reference, I mostly sleep on my stomach with one shoulder under the pillow. Also great when laying on my back bc it has so much volume (thick) but very soft so it kind of puffs up on the sides of your head and neck, thereby holding you in that position and providing support.Comfort during sleep is so important, and it’s hard to choose a pillow online, so I hope you found this helpful
K. Williams
August 4, 2025
Soft. Nice support. Perfect size. Cool and very comfortable. Puffy like a cloud but cool. Not flat by any means. Popped it into air fluff when I unpacked the pillow before putting it on the bed. Phenomenal value. Works perfectly for my back and side sleeping.
Kindle Customer
July 17, 2025
I ordered a 2 pack set of king size pillows. I shared the link with my daughter-in-law and she ordered the same. Her set was perfect (box labeled king and 2 beautiful comfy king size pillows inside). My set was not (box labeled king but QUEEN size inside). See attached photos for identical labels but big size difference. Even though mispacking of box occurred at manufacturer (Serta), Amazon took care of me and issued a full refund. Despite the mix-up, these pillows are amazing in any size - nice cooling effect, moldable to any desired shaped (can be flattened or fluffed up), hypoallergenic and great value!
Shuffles
July 14, 2025
I loved down pillows because they are squishy and fluffy and you can mold them to your head and neck. However, I do not want down anymore, so have been looking for an alternative for years. All the "down alternative" pillows are just synthetic pillows and are nothing like a down pillow. Memory foam pillows are far too firm for me.Lately I have had a very sore neck and headaches after waking up in the morning so I went on the search for yet another pillow to try. I narrowed down my search to the Serta Down Illusion and one other one that was twice the price. Decided to try the Serta first.I waited a while before reviewing because I really loved this pillow at first but wasn't sure if that would last. I can now say that it is a very comfortable pillow. It is much heavier than down and, to be honest, is not much like down, except it is squishy and you can mold it and since using it I have not woken up with a sore neck or headache!I can't vouch for longevity since it is still new, but for now I highly recommend this pillow!
BookWorm
May 9, 2025
Bought the soft/medium one, but it is still too firm. Feels like medium/firm. Ok when I sleep on the side. But too firm when I sleep on the back.
Sh
April 22, 2025
Sent me used pillows and took 0 accountability for it.
N Corriv
February 17, 2025
La longueur de ces oreillers est de 26.5 po, et non 28 po. Ce sont des oreillers de taille standard et non queen.Je n'ai pas testé le confort, j'ai immédiatement retourné puisque la taille est importante pour moi.
Customer
February 15, 2025
Sleep on a cloud, i could not sleep however with these pillows I sleep all night! Buying my daughter a set when back in stock! Must let them rise for a day as quoted! Best ever!!!!
I
February 7, 2025
Las mejores! Muy cómodas y suaves
AHMED ALQUDSI
January 15, 2025
I didn’t feel it comfortableI wasted my money on this
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