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Sir WTW
2025-08-26 10:47:16
Bought 2 sets in January, 2021 -1 short and 1 long - and both work great. Just follow the instructions and pull the section out of the handle until the locking ball clicks into place. That was the trickiest part since there's some resistance (as there should be) to the extension of that part of the poles, but when you get that done, it's easy. Everything works as advertised, and they are steady, durable poles.The handles seem to be cork, and the poles are well made. I really like that they fold up to a short package that I can put in my day pack for traveling in Europe. When folded up, they are out of the way and unobtrusive when not being used, but are always available & handy when I need them. In short, these are great poles and a great value. No hesitation on recommending these poles.UPDATE: 7-4-21As noted above, I bought 2 sets of poles - 1 short and 1 long. Well, I realized before using them that I had made a mistake in purchasing a long set of poles - they really didn't fit me. So, 6 months after purchasing them I sent an email directly to High Stream Gear (since it was well outside of Amazon's return window) asking if I could exchange my unused long poles for a set of short ones. Lo & behold I received an answer from Karl, the Customer Service Manager, telling me that he would be happy to help me, and he gave me precise instructions on how to make the exchange. So, I packed up the long ones, shipped them back to the address he gave me, and shortly thereafter I received a set of short poles. Throughout this process, Karl was in regular contact with me to obtain the tracking information from me on the shipment, then to advise me that they had shipped the replacement poles and provided me with the tracking info, then to let me know they had received my shipment to them, and finally to ask if I had received the poles they shipped and whether they were suitable for me. That's spectacular customer service to go along with an outstanding product. I have no hesitation on recommending both the product and the company to anyone who wants to do business with a company that cares about their products and their customers. Well done, Karl and High Stream Gear!!
jc
2025-08-11 11:52:05
My son and I did a number of day hikes during an overseas trip in August. I purchased these hiking poles because they are light and compact and easily fit in my luggage and day pack.After purchase, I received an email with a video link and a PDF guide. The collapsing / extension mechanism is unusual, so if you purchase it, definitely check out the instructions. After I extended and collapsed it once, the mechanism made sense, and it's actually quite clever.Once extended, the poles feel very sturdy for their weight. However, I cannot compare it to other brands because this is the first set of hiking poles that I've purchased/used.The poles were very useful for the hikes that we did (moderate difficulty hikes, sometimes quite rocky), and my son liked them so much that he became the main user instead of me.Unfortunately, on our last day, during a flat section with a grating, my son accidentally pushed the carbide tip of one of the poles into the grating, and the pole was stuck. At this point, he made the mistake of pulling too hard in his attempt to release the pole. This damaged the pole because there now was too much slack in the cable connecting the sections, so the tension holding the sections together was too loose. (I eventually freed the pole by grabbing the bottom section of the pole and carefully twisting it out).Since this was our fault and not a manufacturer defect, this damage was not covered under warranty. It took a little while to sort everything out, but the manufacturer/support was courteous and fair, and sent me a replacement pole at a reasonable price and reasonable shipping cost (U.S.). So now we have a complete set again. We look forward to using the poles again in future hikes.
Kathi Somers
2025-06-08 20:07:39
I already had a pair of trekking poles that I love, but they only telescope down to 29 inches, which won't fit in my regularly-used travel bag, so I wanted another pair for travel that would fit. These are awesome! They're compact when folded, and I can adjust them to exactly the right height for my needs. Plus they look really good (I love the purple color).I'd never used folding poles before, so there was a slight learning curve at first to opening, then closing them. I was initially frustrated that I wasn't getting it right and I knew within reason I was just missing some step even though I thought I was following the written instructions to the letter. So I finally loaded up the video and, voila! The mystery was solved and, as I suspected, they're extremely easy and quick to both open and fold.Can't wait to take them on my trip to the Ozarks at the end of April!
Thomas Blake
2025-05-05 13:27:32
Have now used the poles several times and really like them. I originally got the poles to assist me with long walks as I recently hand a stroke and lost all function to my right leg and arm. I'm at a point of my recovery that I can finally walk unassisted but fatigue sets in quicker then I would like and carrying a cane doesn't make sense. These poles are perfect as they are small and easy to assemble, not to mention they are also comfortable. I find I am going on much longer walk and getting back into hiking much sooner then I thought. They are sturdy and give me the confidence when walking longer distances or on unpaved trails. Fabulous product, highly recommend them.
Ariane
2025-05-02 16:45:18
Das Produkt ist wirklich sein Geld wert. Ich hatte vorher andere Wanderstöcke zum zusammen schieven und das Klappsystem erleichtert vieles. Sie liegen gut in der Hand, sind schön leicht, aber auch stabil. Was aber richtig nervig war, war die Kaufabwicklung. Ich habe 2 mal die falsche Größe zugeschickt bekommem, konnte sie nicht eibfach umtauschen, sondern muaste immer zurückschicken und neu kazfen. Dann bei der 3.Bestellung habe ich eine andere Farbe(rosa) gewählt, wo es angeblich nur meine Größe geben sollte und bekam diesmal zwar die richtige Größe aber wieder eine ganz andere Farbe (Sand). Aber da die Stöcke wirklich eine tolle Qualität haben, behalte ich diese jetzt trotzem.
Suzanne
2025-03-26 21:32:38
Used my sticks yesterday for the first time. Great and comfortable hike
Niall
2025-03-09 13:18:43
One of the poles would not stay connected which rendered it useless
カスタマー
2025-02-15 13:47:17
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