M. Thomas Frederiksen
2025-09-05 17:03:08
The tree and the pot both look amazing. There's even some lovely moss on the soil; although it might have been nice if it covered more of the soil, there's only a small patch. When it arrived, it looked absolutely amazing; the directions said that we can expect it to lose about 20% of its leaves as it settles into a new home. In my case, it lost far more than that. However, I suspect a problem with my watering, which was exacerbated by the fact that I have a ceiling fan in the room. So if you got a ceiling fan you might need to water it more often, it does seem to be coming back now and I've got new leaves sprouting out. In my case I have this sitting behind an area where I do video conferences in film from time to time, and when I do I turn off the grow light, however the grow light doesn't have a pause function so the interruption and lighting may have also been a problem. Perhaps I can find a grow light that can be paused and resume without interrupting the cycle too much? Also I'm not quite sure about the optimum levels of lighting, I've got quite an intense grow light on it but I telescoped to grow light up as far as it would go. It does have an option to output light at different levels. I've got a light meter so I can measure the lighting levels reaching the plant but I just don't know what it should be, the directions didn't say precisely just that it makes a lot of light.
AT
2025-08-14 19:12:11
I so love this plant. She was delivered in perfect condition. I have her about two weeks and I think I lost two leaves. She is healthy and beautiful. This plant has adjusted well under my plant lights as does my other Bonsai’s. I look forward to having her for many years. The pot she came in is pretty and it came with a humidity tray. I have bought other Bonsai from this grower and delivered from Amazon. I can say that the quality of the plants are excellent and Amazon does an excellent job packaging and delivering these Bonsai’s
Allyson
2025-08-08 10:30:52
I was so excited to get this tree- it came in July 18th and while it was well packaged, the tree was very stressed and many leaves were brown and dying. Despite my best efforts to care for it, it just kept dying off more and more. I reached out to Brussels bonsai a month later when I had given up hope and even though it was past the return date, they sent me a replacement right away! The replacement came in perfect healthy condition and a week later it is happy with new growth! I think it may even be an older tree as the truck and branches are thicker than the first. I think the original just got too hot in transit. I was really grateful for the great customer service
Michael Holland
2025-07-22 15:05:21
Nice healthy looking plant with soil still moist. You can leave it alone for a day or so to get settled in before checking moisture and leave condition etc., deciding on future development as far as trimming and or wiring. Seems well worth the investment!!!
CSL
2025-07-21 15:17:27
Brussel’s Bonsai is great! The tree arrived as described but started losing leaves shortly upon arrival, and as time went on leaves started turning brown and dropping. Contacted Brussel’s and they promptly responded with some questions and suggestions. After they didn’t work and more leaves were falling they sent out a replacement. The replacement tree is even larger than the first one and so far has only had a few leaves turn brown. Excellent customer service and very nice tree. This is my second order from them and they do not disappoint.
Nash E.
2025-04-18 15:07:54
We were so excited about having a bonsai tree and this was a Christmas present. The tree arrived with one of the top branches broken at the trunk, but otherwise plant appeared healthy. We read the instructions and bought a book in care for bonsais, however over several weeks it deteriorated and today it looks pretty dead. We’re very sad about this. In doing further research to look to try to save it, we found out this species is notoriously temperamental. Unless you can provide a controlled environment, perhaps look for a different type of bonsai that is more hardy.
Customer
2025-02-28 20:00:56
The tree was in poor condition, with about a third of the leaves damaged and a significant lean
Wayne
2024-12-24 16:06:45
I think the packaging was amazing. I could have done without a big box of foam peanuts but they did a great job protecting the tree.The tree itself is nice. A bit too much too foliage and itchy bitty primary and secondary branches but time is all it needs.The photo is after I took a bunch of top growth off to push energy to the bottom. After a few more weeks to accumulate I'll take off more.Still a really good start