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JLE
July 20, 2025
I unpacked the product and filled it with water and plugged it in. I powered it on and the lights immediately turned on and worked on all settings, the light by the pump button was on, and the pump was plugged in but it was not working no matter what I did, I have 2 units so I tested it with the other pump to double check and sure enough the new pump was broken.This is the second time I have bought this uruq 12 pod garden, and while the first one has been working, I can hear the pump making more noise and struggling to work as flawlessly as before even after cleaning it, so it seems these pumps may be a MAJOR weak point of these units and I expect the other one to fail shortly….. Without the pump they are nothing more than a glorified plant holder.The light measures from the counter not where the plants grow, it also is 17 inches not 21 so be cautious!!I really like the product but 1 unit being broken upon arrival and 1 unit showing similar signs of failure after only a month makes me think there is a serious flaw with the pumps.I have emailed support and heard nothing back.EDIT: The seller reached out after emailing them, and leaving the review. They provided a full refund for the broken product. Although the product was broken upon delivery the company made it right as best as they could.BE PATIENT WITH THEM if you have any issues. They will resolve it, but the process itself did take about 5 days so just be patient and they will be sure to take care of you in an acceptable manner.
Steven E.
July 4, 2025
These come with everything you'll need to grow your first batch of herbs, lettuce, or whatever you are growing. Replacement pods and nutrients are also reasonably priced!Everything is rather straightforward on these units. The model I bought didn't come with a remote, and I do wish I had splurged on that function because I ended up placing the units rather high up, so a remote would actually be useful. Oh well!The water pumps work; it doesn't circulate constantly, and that's a good thing, because that would unnecessary. Everything is rather automated. I think it might be, by default, on a 12 hour on, 12 hour off light cycle, assuming you don't manually turn it on and off.There is a little window so you can check the water level. I usually top mine off every other day with a quart or so of water. The large 6.5 liter capacity is nice because you could probably go a week or so, once the plants are established, without worrying about adding water.All in all, I grew a lot of lettuce in just one of these units, and I'm growing basil, dill, cilantro, and thyme in the other one.I bought two of these. One started having problems after a month. I think, maybe, the power adapter failed. I had a few similar adapters around the house, but only one "fit." However, it didn't fully power the unit, because the lights would flicker.So, I emailed the company, and they responded within 2 days, and offered to replace the faulty unit. I received the new unit within a few days, and everything works! Thank you, Uruq, for standing behind your product.
Donna H.
June 10, 2025
I have lots of herb seeds sprouting. They popped up almost overnight. The booklet doesn’t really tell you what all of the parts that come in the little bags are for so you kind of have to guess. I must be doing it right, though because the seeds are growing! The pump doesn’t work so I just got a small external pump with an air stone to use instead. I got the machine on sale so it wasn’t worth returning it. Read the reviews and learn from them. Like, you can’t reset the light so make sure that when you turn it on for the first time you do it when you are going to always want it to come on. The light is very bright! If you don’t want it on all night, prepare ahead!!! Overall, it’s nice and worth the pittance that I paid for it. This is an older model. Maybe the newer ones don’t have some of the quirks this one has.UPDATE: I played around with it a bit and the pump is working just fine now! It’s very quiet and my plants are thriving. The seller offered a full refund, but I turned it down because it’s working great now. I appreciate the sellers offer to make things right, but it wasn’t necessary. Updated from 3 stars to 5 stars!
Moosemangler
May 23, 2025
The 6.5 l tank is awesome. Where is my smaller name brand unit has a 3 litre. The extra room allows for more roots. Ive got a jalapeño and small tomatoe plant with 4 bok choy and just trim roots during monthly res change. Though I did add a airstone setup because of the large res capacity
BlackRose
April 27, 2025
I’ve been loving this. Ive tried a few different plants. Some were successful like thyme and mint. The tomatoes did not work out, that may have been my fault. Im currently trying parsley and a different mint
Jennifer
April 27, 2025
Looks great on a counter or table comes with everything you need, great for starting plants quick before putting in pots or soil or outside. I added a small air stone and pump for better root oxygen absorption. Easy cleaning light detaches
Daleena Brikmanis
March 14, 2025
Love this, 2 days and my seeds were sprouting.....easy to use....turn on, pick settings and walk away.
sheik m s bhunnoo
January 30, 2025
No seeds included, and no mention of it on the product description.
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