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2025-09-03 16:06:42
Very nice quality. Like many Chicom products, there is no contact information for the manufacturer or US importer on the box or instructions, so you deal only with the US reseller. Because of this, I was on the edge between 4 and 5 stars, however, this is not a risk when buying from Amazon because of the return policy.Unlike claimed in another review, you do not have to drill two extra holes to mount this. The latch has optional supports that go through two extra 3/8" holes, but this is optional (read the instruction sheet carefully). It provides for a stronger mount against a brute force attack, but I did not find it necessary - plus the version I got was a passageway version without any lock.You need a small notch in edges of the large hole in the door at 3:00 and 9:00. These are easily added with a file; just be sure to see this in the instrucitons so you bring the right tools when you do the install.
NYC Customer
2025-08-14 19:55:43
Extremely sturdy and is very impressive
ddechant
2025-08-11 13:01:39
This handle set is very reasonably priced and seems to be good quality
Missing pieces
2025-06-12 11:26:46
This is a good lock for an office.
Paul D.
2025-06-09 10:49:48
Original Schlage used to cost around $300 or more. This China version didn't give me any problems. It's been working well for last 3 weeks. It looks identical to Tell branded lock.
Varitant Goyal
2025-03-24 14:52:17
Got it to replace a broken entryway lock. Easy to install and worked well.
Kindle client
2025-03-23 18:45:06
The lock seems commercial enough, but doesn't feel sturdy enough when installed. It has a lot of play and it feels like it will be easy to open if someone tries hard, which been in a high crime area, it will happen. I have installed many other heavy duty locks, that feel sturdy enough, but the price here is what got me to try it. We'll see how long it'll last.
tammy crockett
2024-12-28 09:32:59
These door handle & lock assembly, are the best, heavy duty, I have 606 stores that I'm responsible for maintenance, these are the locks I always use. Amazing quality. The only problem I'm having is that it looks like I'm receiving locks that have been sold and then returned, and that's still not a problem, but what is a problem is that there's no hardware at all, so when I'm at a job site and I'm already installing the assembly, that becomes a big problem for me. Please make sure that the hardware is in the box.
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